Responsive home care
Respite & Crisis Care
Respite Care is there for you when your carer – a family member, friend or neighbour – has regular time away from your home. You’ll be cared for in your own home, continuing to do everything you usually do while your carer knows you’re in good hands.
Our care workers can take you out to social activities, walk your dog or just spend time with you.
When you choose respite care, our carers come prepared to slot into your normal routine, remembering your Right to Respect every time.
With Crisis Care, we can be there at your side within 24 hours if an accident or sudden medical condition means you need our help.
We support you to make life easier.
Dad’s memory is very bad, but he remembers the carers & it’s lovely to hear them chatting away & laughing.
Family Member, Andover
Let us help:
0800 292 2210
Why so many families trust us...
Everyone's needs are different that's why we provide personalised care unique to each person. Our high quality home care is flexible when circumstances change and always delivered with compassion, dignity and respect.
We understand that home care is a big decision, so we have strict performance guidelines and are regulated by the Care Quality Commission giving you confidence that our care and support is quality assured.
Our care and support teams are carefully selected and receive excellent training through our exclusive Alina Homecare Academy. We do not use agency or freelance staff to protect our quality reputation.
Added reassurance with our new technology
We want you to be fully confident in Alina Homecare.
That’s why we use technology to enhance our service. Our carers are fully trained to record all necessary information about their visit as it happens onto a mobile device without compromising on the quality of one-to-one care delivered.
Our carers record:
• the time they arrive and leave
• if you’ve had something to eat and drink
• if you’ve taken any medication
• if you’ve gone to any appointments
• how you’re feeling
• information to ensure you’re receiving the care and support you need
This new technology is our commitment to improving quality of care and making life easier for our care teams so that they can spend more time helping you.
In a COVID world, it also plays a vital role in supporting infection control measures as carers don’t use clients phones’to login and office staff don’t have to visit to collect paperwork.
We’re proud to have partnered with Birdie Care, an innovative care technology that enables us to digitally log, track and monitor the support we provide.
The Birdie Family App allows family members to have full visibility at any time of how our care is being delivered. Safeguards are in place to protect data and prevent unauthorised access.