We started using Alina when my Mum’s health deteriorated greatly due to her cancer symptoms worsening. After a thorough home visit by the supervisor, the initial visits started very quickly and I was very happy with the service that we received from all members of staff. The service provided is very flexible and they were able to provide a second daily visit when requested. We only used them for just over 2 weeks (as Mum was admitted to a hospice), but I cannot recommend them enough as all staff treated her with kindness and respect when she was close to the end of her life. I also felt that they gave me time to ask questions at a difficult time, which was greatly appreciated as her main carer. All visits were on time and all staff were great at explaining everything clearly to Mum (as her cognition was not good).