Daphne O ★★★★

Good and positive experience with the manager and another staff member on initial meeting at ex-husband’s own home. Only have followed up with them over the telephone and email and have not visited the client personally since their first call on Friday 10 September 2021. They have always been able to give me full information as to how the visit panned out. My one comment/reservation is that I’m not sure of the ages of the carers going into his home? I mention this specifically as the householder has had a number of falls and injured his head each time causing bleeding and bruising. I’ve asked him to show the cut to his head to the carer visiting and on the last occasion, he told me he didn’t want to worry such a young girl! Also I’m hoping over time that not too many different carers will be calling in as feel more comfortable with getting to know regular staff.

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