Dee ★★★★★

Since Dad has been receiving his care with Alina Care, we have been mainly been confident and pleased in the level of care he receives, when I have needed to speak up about any small tweaks they have been listened to and mainly obliged. The care staff are wonderful and there smiling facing as they come through the door, puts a smile on Dad’s face and made what can be a long day seem so much better. The care team are professional and caring, and responsive to Dad’s needs and wants. I have found as his daughter and person who supports dad in speaking up and having his say, we tend to mostly have any requests in his care changed and if we don’t they tend to have a reason why it’s not able to happen. My only negative and when I asked dad his thoughts was, the consistency of staff at times, Dad does like his favourites, doesn’t like too many changes, and can get upset when doesn’t have his regular support care who know him, and his little ways or how not to cook his pasty.

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