This is the first time my mum has used a care agency and I am so glad I picked Alina. I have had to change some of the times around or add times in at the last minute and the girls in the office are brilliant at accommodating this. My mum says all the carers are very kind, patient and caring. The girls are always on time. The whole Alina team are very hardworking and I would highly recommend Alina to anyone looking for a good care agency.