The Alina homecare team, led by a very responsive, strong, and experienced leader, are compassionate, kind, thoughtful, fun, proactive, and consistently go above and beyond the call of duty to ensure that my parents are cared for not only physically but also mentally – that they are as happy as possible, cared for on an emotional level. They engage with mum and dad on a human level. Whilst they go about their work they might play them some music, talk about the family, laugh with them and listen to their needs and desires and respond as flexibly as they can. My mum has moderate dementia – she loves to laugh and chat and likes to keep herself looking good. The team make sure that happens. My dad can’t walk. Life is frustrating for them both. The Alina team have been an utter and total lifesaver for the family during the pandemic – keeping us up to speed, really responsive to additional needs – we just could not have asked for better care. Thank you so much Alina team.