L S ★★★★★

Since early 2021, Alina has provided home care for our 79-year-old mum who has dementia. We were anxious initially with no prior experience but the service has been exceptional. The agency itself has been highly professional, alerting us to any concerns they have or queries relating to the care and wellbeing of our mum. Every member of staff we have dealt with has been really helpful and responsive, adding in visits or changing times even at short notice. Most importantly, the care and support the team has provided to our mum has been superb. She tells us about her ‘lovely ladies’ and, whilst she doesn’t always remember their names, she describes the different personalities and how they have helped her – talking about flowers and nature on a walk, having a good chat and a laugh or cooking her a particularly nice dinner. We are so grateful for the quality of care we have from Alina and couldn’t recommend them highly enough. They have given us complete peace of mind.

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