We have been very pleased with the level of service and care provided by the Manager, the Field Care Supervisor, and their Andover team. The carers who come in daily are cheerful, friendly, and helpful, often going above and beyond the call of duty. If any issues and problems arise they are dealt with swiftly and efficiently. The app is an excellent tool providing peace of mind to relatives who cannot visit. The Manager and the Field Care Supervisor are always at the end of the phone for reassurance. Thank you to all.