My Mum became a client of Alina on 12th Feb this year after 7 years with another company. In those 2 weeks, we have found the care staff to be exceptional. They are all kind, caring, professional and efficient. No request is too much trouble and any changes we have asked for have been implemented immediately. Their willingness to arrange for somebody to sit with Mum when she had a fall and needed the 111 service was just amazing. We had not expected or experienced any care like that before. The carers have notified us immediately of any problems or updates on Mum’s condition and the Field Care Supervisor comes out to check on a regular basis. There is always a friendly voice at the end of the phone in the office and again, nothing is too much trouble. We are very pleased that we moved Mum to the care of Alina, it has given us peace of mind.