I have been very impressed with the standard of service provided by Alina Homecare, and with the care and attention to detail with which it has been delivered. Carers have written detailed reports during and after each visit, which are available to nominated relatives on an app. These reports have provided reassurance as well as flagging up any issues that need to be addressed. Any of these that were judged to be urgent have been efficiently and expeditiously handled by the Branch Manager. Communications between myself and the Branch Manager have been exemplary. The carers themselves are friendly and quick to respond to anything out of the ordinary: for example, my mother realized in one occasion that she had run out of some essential supplies, so the carer on duty responded by doing some emergency shopping. Above all, my mother has established a very good relationship with all the carers on her rota. I have no hesitation in recommending Alina Homecare.