My dad has been having regular care from Alina for nearly 6 months. He consistently sees the same carers, and I get sent a rota every week, so I know who is going. As he has dementia so having the same carers most days is great, as he needs people who can get to know him, and can deal with the sometimes strange things that are consequences of his illness. When I have needed to speak to the office to change the days we have the carers, I have found the company to be very flexible, always helping me if we need extra help and not charging me if I have cancelled care for any reason, for example taking Dad on holiday. If I’ve asked the carers to do any specific jobs they have been happy to help. I was really apprehensive about choosing care for my dad, but having Alina visit has given me great peace of mind and relieved pressure on us as a family allowing my dad to stay at home safely, which is what he wants.