Tracy M ★★★★

I was badly let down by another care company at the 11th hour and Alina were very reassuring and quick to get things set up for my mother at quite short notice. I was particularly impressed by the communication. The phone was always answered promptly, emails replied to very swiftly and I was often able to speak to the care manager that I had met during the assessment. This continuity of contact really helped. During the period of care, my mother received from Alina I was impressed by the reliability of the carers and by the concern that was shown to help my mother obtain the care that felt right for her. I spoke to some of the carers on the phone and they always showed kind concern for mum, were anxious to provide the best they could, and were quick to let me know if there were any worries.

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