Field Care Supervisor Jobs

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Working in social care can be highly rewarding and challenging at times. Home Care Field Care Supervisor jobs play an important role in assessing care needs and implementing support services to help clients remain independent and enable them to live fulfilling lives at home.

The responsibility involved in supporting vulnerable people daily requires certain skills, qualities and experience.

If you’re interested in becoming a Field Care Supervisor, this guide explores the role of a Field Care Supervisor, the skills and qualities required, interview tips and more. If you’ve already decided to apply, skip ahead and get started now!

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What is a Field Care Supervisor?

A Field Care Supervisor is a trained professional who oversees the delivery of care and support services. They act as a support function for clients, their support network and other healthcare professionals involved in a client’s care.

The duties of a Field Care Supervisor job can vary daily. They play a vital role in assessing clients’ needs in their own homes, monitoring and supervising the care provided, as well as directly supporting clients when needed.

Every day is different at Alina Homecare! Our Field Care Supervisors find their jobs incredibly rewarding. Most of the work is field based, working in the community supporting people with their care needs, but does involve some administrative office tasks. Primary duties include monitoring care and support, review of individual services and client satisfaction, and arranging home visits to conduct assessments of care needs.

What does a Field Care Supervisor do?

The duties and responsibilities of a Field Care Supervisor are varied. The role of a Field Care Supervisor is to lead a group of Care Assistants to ensure they’re delivering high-quality care.

Some of the key responsibilities of a Field Care Supervisor include:

Administration – ensuring each new client receives & understands their care plan
Communication – building good relationships with both clients & care staff
Compliance – ensuring the business is compliant & managing data sensitively
Customer Service – always providing great customer service
Delivering Care – providing care & being available for out of hours on-call services
Organisation – reorganising staff rotas when necessary & communicating changes to staff
Quality Assurance – conducting regular spot checks & audits of care services
Reviewing – regularly reviewing & updating care plans to reflect changing care needs
Scheduling – arranging initial home visits to understand care needs of prospective clients
Supervising – reviewing performances & identifying staff training needs
Supporting – assisting the Management Team with the daily running of the branch
Training – supporting care staff with training needs & organising mandatory training

Why become a Field Care Supervisor?

Being a Field Care Supervisor is so rewarding! Although the role can be challenging at times, it’s also incredibly meaningful making a real difference to people’s lives. For someone who enjoys variety in their role and interacting with many different people, it’s ideal!

Enabling people to remain independent at home and seeing them achieve personal goals is uplifting. Here are five key reasons why you might want to become a Field Care Supervisor:

Development – opportunities for personal and professional development to progress your career and expand your industry knowledge
Perks – our Teams enjoy many great perks, including competitive pay rates, exclusive staff discounts and, in some locations, paid mileage
Responsibility – being a Field Care Supervisor means more responsibility, leading a team of Care or Support Workers and supporting their development
Rewarding – care work can be challenging but incredibly rewarding! Vulnerable people rely on your support to enable them to remain independent and continue living at home
Variety – every day is different! You’ll meet a variety of people with different personalities and care needs which means no two days are the same

Is there a difference between a Home Care and a Supported Living Field Care Supervisor?

Home Care
Field Care Supervisor

Home Care Field Care Supervisor jobs are focused on facilitating care in a client’s own home, helping them live as independently as possible. Often the job involves, but is not limited to, arranging and overseeing Elderly Care. Both roles involve working closely with clients and care staff to reorganise rotas and cover shifts when needed.

Supported Living
Field Care Supervisor

Supported Living Field Care Supervisor jobs oversee the provision of care and support to people with a range of learning and physical disabilities. This involves working as part of a team to support a service user, as well as conducting a risk assessment, monitoring support provided and building relationships with a service user’s support network.

What skills do you need as a Field Care Supervisor?

Some of the key skills needed to make a great Field Care Supervisor are:

Attention to detail
Caregiving requires attention to detail to ensure all aspects of a client’s care plan are properly implemented. A Field Care Supervisor must be thorough when monitoring care, documenting observations and ensuring regulatory standards are met. Attention to detail helps in identifying and addressing alterations from a care plan, ensuring consistency and quality.
Communication
Field Care Supervisors play a key role in communicating with care staff, clients, their support network and other healthcare professionals. They need to communicate clearly and empathetically, listen to concerns, provide clear instructions and accurately document important information.
Expert knowledge
A background and understanding of healthcare and social care practices is essential for a Field Care Supervisor role. This includes practical experience in providing personal care, as well as an understanding of regulatory requirements. Knowledge in health and safety, medication management and person centred care enables Field Care Supervisors to deliver high quality services. Additionally, previous experience in caregiving sets the foundation for effective supervision and guidance of care staff.
Flexibility
Field Care Supervisors are at the centre of a person’s care and support, which can often be unpredictable. As a result, they must be able to work well under pressure and adapt to unexpected changes such as staff availability and other unforeseen circumstances. A flexible approach to work includes supporting out of hours, covering shifts at short notice, being prepared to act swiftly in emergencies, and adjusting care plans to accommodate changes in a client’s needs. Having a flexible approach to the role ensures care services can continue to run efficiently and reliably, despite any challenges.
IT proficiency
With the increasing use of technology in health and social care, a Field Care Supervisor must be proficient in using digital software for managing care plans, scheduling and communicating. This includes recording notes from care visits, as well as communicating with care staff electronically to ensure messages are delivered quickly. Using care management and data entry systems means records must be kept accurate and up to date.
Leadership & experience
A Field Care Supervisor is not an entry level position – usually, Field Care Supervisors will have previous experience working as a Senior Care Assistant or Support Worker. Field Care Supervisors are expected to show strong leadership qualities to help manage and motivate a team of care staff, ensuring they perform their duties effectively. Leadership skills also involve being able to make quick, informed decisions in response to any issues that arise.
Organisation
Organisational skills are vital for managing the various responsibilities that come with a Field Care Supervisor role. They must be able to manage multiple tasks and responsibilities simultaneously; these include scheduling, effective coordination of care and support plans, keeping accurate records, monitoring the performance of care staff, and ensuring services are compliant. The ability to prioritise and focus on key tasks is essential for maintaining the smooth delivery of high quality domiciliary care services.
Problem solving skills
Working in social care often comes with unexpected challenges. Field Care Supervisors must be able to address and resolve issues promptly. This involves analysing situations logically, identifying potential solutions and implementing the best course of action. Being able to solve problems quickly and calmly helps to minimise disruptions and maintain a high standard of care.

What qualities do you need as a Field Care Supervisor?

Being a Field Care Supervisor involves experience, but most employers also look for certain personal qualities.

When applying for a Field Care Supervisor, you’d be expected to convey some of these qualities in your interview to show how you’re a great fit for the role:

Caring & compassionate
Field Care Supervisors, and anyone employed in social work, must having a caring nature and be passionate about helping other people. You should always be focused on the interests of the individual and making their life easier. Working with clients with different needs and conditions requires patience and understanding. A calm and caring nature is essential for putting clients at ease and building a safe environment – working with clients at their own pace is important for the delivery of the highest quality care.
Compassion & empathy
Compassion and empathy are at the core of any caregiving role. A Field Care Supervisor must have a deep understanding of the needs and feelings of both clients and staff. This quality will help you in providing person centred care that respects and responds to the individual needs of clients, ensuring their physical and emotional needs are met. Compassionate leadership also creates a supportive and respectful environment for care staff.
Continued improvement
A Field Care Supervisor should show commitment to continuous professional development. This involves staying up to date with the latest developments in care and pursuing training opportunities to improve your knowledge. A commitment to improvement will aid you and your team to continually provide high standards of care and support.
Professional & reliable
To be a successful Field Care Supervisor, you must be reliable. Clients, families and other healthcare professionals will depend on you to make informed decisions about a client’s best interests. In some cases, a Field Care Supervisor is the first point of contact for clients and their families, so you need to have a professional manner and deliver great customer service.
Respectful & understanding
Working in care can challenge people to see things from other perspectives. Therefore, being kind and respectful are essential qualities for a domiciliary Field Care Supervisor. Every client deserves to receive care with dignity and respect, being listened to and having their needs and preferences accounted for in decision making processes.
Teamwork & collaboration
Building strong relationships is crucial in the role of a Field Care Supervisor. Your interpersonal skills can help establish positive connections with clients, their families and your homecare team. This includes being a good team player, as well as being approachable, friendly and supportive. Your teamwork will set the morale amongst care staff and subsequently increase client satisfaction.

What qualifications do you need to become a Field Care Supervisor?

To become a Field Care Supervisor at Alina Homecare, you’re expected to have, or be in the process of achieving, the Level 3 NVQ in Health & Social Care or an equivalent qualification. You don’t need any management experience or previous experience in a Field Care Supervisor role but you’ll need experience providing care and support.

What opportunities are there for career progression?

At Alina Homecare, you’ll have the opportunity to gain qualifications in Health & Social Care with our exclusive Alina Homecare Academy. We believe in everyone’s potential, regardless of previous experience, which is why we invest in ongoing training opportunities for professional development. Many of our Team members have gained diplomas through our Academy and moved into senior roles.

As an Alina Homecare Field Care Supervisor, you’ll have opportunities for career progression into roles such as Care Coordinator, Team Leader and Registered Manager.

Field Care Supervisor career progression

Quick questions

What does a Field Care Supervisor do?

The role is incredibly varied. Some primary Field Care Supervisor duties include:

Arranging home visits to understand the care needs of prospective clients
Communicating with clients and care staff, including organising rotas
Monitoring the care and support delivered by members of the Care Team
Providing care and supporting the branch with out of hours on-call services
Regularly reviewing and updating care plans to reflect the changing needs of clients

To learn more about the role, chat with our Jobs Team now.

Who do they work with?

A Field Care Supervisor works closely with the Manager to ensure the branch is running smoothly and successfully. They also oversee Care Workers to ensure their training is up to date and they’re delivering care services to a high standard.

What hours does a Field Care Supervisor work?

Our Field Care Supervisors work on a full-time basis. Most of them work 35+ hours a week, with some weekend work and other flexible hours. You may also be expected to spend time on-call and, due to the nature of the role, might need to work outside of these hours occasionally.

If you’re looking for a part time job in care, we suggest applying for one of our Care Worker or Support Worker roles.

How much would I earn?

A Field Care Supervisor’s permanent full time salary will vary between locations and different companies. According to Indeed, the average salary for a Field Care Supervisor in the UK is just over £24,000.¹

All our Teams receive a competitive salary with increased pay through career progression. They salary you receive will vary according to where you work and for which Team – Care at Home or Disability Support. To find all the benefits for your local Field Care Supervisor job vacancy, chat with our Jobs Team.

When would I receive my pay?

At Alina Homecare, we pay our Field Care Supervisors monthly on the last working day of each month. In addition to your regular pay, you’ll also enjoy great perks including enhanced weekend pay, mileage allowance, paid ongoing training, plus paid annual leave.

Do I need a driving licence and a car?

Our Field Care Supervisors are expected to visit clients at home to deliver care and support or to assess the needs of prospective new clients. As a result, you will need a driving licence and access to a vehicle with business insurance to be able to travel between locations and carry out these duties.

Where would I work?

Our Field Care Supervisor roles involve working in your local office and directly supporting our clients in the community or their own homes. The exact amount of time you’ll spend doing one or the other will vary. Chat with our Jobs Team to learn more and discuss your options.

How can I apply for a Field Care Supervisor role?

Applying for one of our Field Care Supervisor jobs is simple – it only takes a few minutes and you could start your role within a few weeks. Click here to apply now!

Once you apply, you’ll have a chat with our Jobs Team before booking a video interview. If you’re successful, we’ll then complete pre-employment background checks such as a Disclosure Barring Service (DBS) check and contact your references.

Do I need any experience?

You don’t need any experience in a Field Care Supervisor role, but you do need previous experience in providing care and support to people of all ages and abilities. We provide exclusive training so you can quickly learn new skills.

You’re expected to have, or be in the process of achieving, the Level 3 NQV in Health & Social Care or an equivalent qualification. If you’re ambitious and want to develop your career, you’ll be a great fit for the role!

If you have previous experience, why not consider the role of a Care Coordinator or Branch Manager?

Is there any ongoing training?

Yes! We want you to be successful. Our exclusive Alina Homecare Academy provides high quality training to help you develop your career. Our courses are designed to help you learn new skills and retain information that will help you thrive in your job role.

All our Academy trainers hold teaching qualifications, which means they know the best ways to help people develop. As a result of our support, we see our Team members flourish in their roles, receiving promotions and praise from external professionals for their extraordinary work.

Field Care Supervisor interview questions

If you’re interested in Field Care Supervisor jobs, we’ve listed some common interview questions below that you may be asked in your interview. Showing up prepared is a fantastic opportunity to show off your organisational skills – and preparing answers to these questions could help you tackle those pre-interview nerves! Ensure you read the job description thoroughly and tailor your answers to the role of the Field Care Supervisor you’re applying for.

1. Do you have any past supervising experience?

As a Field Care Supervisor’s job requires supervising a team of Care Workers and assessing their performance, this question is likely to come up. However, don’t be concerned if you don’t have any previous supervising experience. Instead, try to link the question to your life experiences. For example, you may have led a group project or s ports team. Use your experiences to show that you have a good understanding of leadership and can meet the requirements of the role.

2. How would you keep your Care Team motivated?

Building a strong team requires communication, teamwork and shared feelings of achievement. As a Field Care Supervisor, you must be excellent at understanding members of the team and recognising when they need extra motivation and support. Here, you could discuss how you would encourage the team – for example, regularly checking in with your staff, conducting reviews and identifying areas for improvement.

3. What are the most important values of a Field Care Supervisor?

This question sets the scene for how you will perform as a supervisor and leader. Being conscious of your own values – such as passion, honesty, reliability and commitment – will make you more likely to inspire these qualities in your team. In turn, this will make you a more successful and respected leader.

4. How would you deal with disagreements among team members?

Here, a recruiter is interested to know what techniques you would use to successfully handle disagreements within your team. A Field Care Supervisor’s ability to settle disputes can influence the team’s performance. You may want to emphasise your problem solving and conflict resolution skills; provide examples of how you would create harmony in the team, such as open communication and actively listening to all perspectives.

5. How well do you perform working under pressure?

A common interview question, the recruiter is interested in your capacity to cope in high pressure situations. A Field Care Supervisor must be flexible in dealing with unexpected situations, so emphasise your quick thinking and problem solving abilities. Mention how you would prioritise and manage your work by setting clear goals, delegating tasks depending on your care team’s workload and regularly reviewing processes to work more efficiently.

1. Indeed, “Field Care Supervisor salary in United Kingdom”, Reviewed 9 July 2024