Always here
when you need us
Our care offers conversation & companionship to combat loneliness through the winter months.
Both of them were first class with Mum as she can be difficult, rude and challenging. They dealt with her brilliantly and their attention to detail was really impressive.
Mark H., Son
Background
Mark H’s mother had mixed dementia and required skilled Personal Care management, particularly around hygiene and medication management.
Challenge
Mark told us that previous care providers had delivered poor service. At the same time, he said his mother could be difficult, rude and challenging, requiring Carers with specific dementia care expertise.
Solution
We assigned two Live-in Carers for Mark’s mum (both coincidentally with the same name for easier recognition!). We trained both to handle complex dementia behaviours. Mark praised our detailed communication about daily challenges like meal cooperation and medication compliance.
Went above and beyond to assist not only my Aunt but myself who had absolutely no experience in dealing with anything like this. They truly are the angels among us.
Leigh S., Nephew
Background
Leigh’s Aunt had progressive dementia and required flexible care that could adapt and increase over time as her condition worsened.
Challenge
Leigh had no experience dealing with this situation. Their aunt needed increasingly more care as her condition progressed and it transitioned from part-time to 24/7 care.
Solution
We provided a progressive care approach, starting with part time support and seamlessly scaling to full-time 24/7 care. Leigh singled out his local Alina Homecare Registered Manager for providing exceptional guidance to the family throughout the journey. Over three years of successful care delivery, Leigh’s aunt had all the help she needed as her dementia progressed.
I am always amazed by how well the Live-in Carers cope with all the day-to-day issues; they are all very compassionate people.
Peter H., Son
Background
Peter’s mum had vascular dementia and required full time support to remain safely at home.
Challenge
Managing the daily complexities of vascular dementia, which can present frequent and varied challenges requiring patience and adaptability.
Solution
We provided our trained Live-in Carers trained and they offered all personal care, meal preparation, household tasks and companionship. Additional Alina Homecare visiting Carers provided breaks for the regular Live-in Carer, ensuring continuous quality care at all times.