Domestic Care
Find quality Domestic Care in the comfort of your home.
99.7%
client
satisfaction
Top 20 UK
Home Care Group
2021 – 2025
What is Domestic Care?
Cleaning your home. Doing the laundry. Shopping for dinner. If every day tasks are getting too much, Domestic Care can help you or your loved one stay independent at home for longer.
Domestic Care at Home is simply regular support with daily activities like shopping and many other housekeeping tasks. If you or your loved one are struggling to stay on top of everyday household jobs, Domestic Care at Home can help.
Whether you’re struggling with mobility or just need a helping hand, our Domestic Home Help enables you or your loved one to live comfortably in your own home.
Your home. Your care. Your choice.
Why choose Domestic Care?
Our Domestic Care Workers can help with everyday jobs like changing the bed, cooking and helping with paperwork. Whatever you require, they always deliver care with empathy, consideration and respect every time. It doesn’t matter how much or how little help you need.
Quality Domestic Care
Home is where you should feel happy and comfortable. When household tasks build up over time, it can become overwhelming and stressful which is why we’re here to help. Our Domestic Home Care Workers have the skills to provide quality Domestic Care within the home.
Bespoke Care Plan
We know everyone has their own way of doing things at home. That’s why we work with you to design a tailored care plan that suits your needs, preferences and living arrangements. No matter what, you’ll always have complete control.
Skilled Care Workers
All our Domestic Home Care Workers are trained through our Alina Homecare Academy to understand how to provide quality Domestic Care. They’ll work with you and your loved ones to learn how they can make life easier at home.
Why choose Alina Homecare?
Understanding
Our Teams have many years’ experience. We understand the challenges and we’re ready to help you every step of the way. Our entire service is designed to be simple.
Excellent Training
Our Teams are carefully selected and receive advanced training through our exclusive Alina Homecare Academy. We do not use an agency or freelance staff to maintain our reputation.
Quality Care
Our strict performance guidelines, Care Quality Commission (CQC) ratings and complete transparency via Birdie, our care monitoring app., give added confidence and high quality assurance.
Personalised Care
At Alina Homecare, our personalised care is unique to each client. Domestic Care is flexible when circumstances change and always delivered with compassion, dignity and respect.
What are my options for Domestic Care?
At Alina Homecare, we offer a wide variety of services, including:
Housekeeping
We consider any needs to make home feel like home.
Changing the bed
Our Domestic Care Workers change or make your bed.
Shopping
We can help with shopping, or collecting prescriptions.
Cooking
We can prepare healthy daily meals so you don’t have to.
Laundry
From washing to folding laundry, we help you always feel ‘tip top’.
What are the advantages of Domestic Care?
If you or a loved one feels extra help is needed to stay on top of household tasks, Domestic Care at Home can help. Here are some of the advantages of this service:
We also provide a wide range of other Home Care services including:
What to expect from Domestic Care at Home
Our Domestic Care at Home service is provided by a fully trained Domestic Care Professional Team. They’ll help you or your loved one with any domestic needs around the home when things become a little too much.
From preparing balanced meals to light household tasks, or even just being a friendly face to pop in for a chat. At Alina Homecare, we make life easier.
Domestic Care reviews
We’re proud to provide support for our clients across the South of England. Learn more about how our Domestic Care at Home services have benefitted them with these independent reviews on homecare.co.uk:
Alina Homecare
Based on 1,122 reviews from homecare.co.uk
9.7
/10
Alina have provided excellent care for my mother. All of the carers are friendly and professional and do a good job and we like them. They also cope with requests for various meals to be cooked and do a good job with these as well.
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I can't fault the service provided by Alina Homecare. The staff are always punctual, polite and very efficient. The staff always arrive at their allocated time enabling me to plan my day. Staff are very attentive and always pay attention to detail and are very gentle when carrying out their chores.
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We were lucky enough to have Alina Homecare as mum's carers for two months before she was placed into a care home. From the moment we met the manager the standard of homecare went up and this business sets the standard for homecare (we have experienced two others previously which were poor). The manager is very clear at the initial engagement in terms of what you can expect and she leads the team brilliantly to do that. My mum has mixed dementia and needs a great deal of skill to manage her care, especially in terms of personal hygiene and medication. Unlike other care companies, mum had only two carers to focus on (both with the same name) which made a huge difference. Both of them were first class with mum as she can be difficult, rude and challenging. They dealt with her brilliantly and their attention to detail was really impressive. They kept us informed as well if mum was not co-operative with meals or medication for example.
Highly recommend Alina Homecare...first class care company.
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The carers are always cheerful, polite and willing to carry out whatever tasks are requested.
They engage with my wife and encourage her as well as assisting her mobility when required to do so.
They suggest ways of doing things which we have not thought of.
My wife has been in hospital since the end of January to the present but I have been happy to continue their presence as they give great support to me by doing the day to day jobs around the house. This allows me to to go shopping, visit my wife in hospital and frees me from those tasks which would prove tiring and inconvenient under the present circumstances.
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Mum was diagnosed with dementia and whilst living in a retirement community she needed additional daily care for meals as well as social and some safe guarding each day. After significant research across agencies we chose Alina as they were flexible, experienced and friendly. The team have been fantastic from day one, everything we ask for is addressed, great suggestions for improved care are made and the team take time for items that are not within the care plan such as assisting with a freezer defrost which was causing Mum concern.
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Excellent service from carers. They come on time, have a good relationship with the person they are caring for. They talk to them all the time which has a calming effect. They also tidy up afterwards and offer any help such as taking bins out and making beds.
It is an excellent service from well-trained staff.
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My parents have been receiving support from Alina Homecare since July 2024. The service they receive is excellent and we have not experienced any of the problems you often hear about with home care. The carers are reliable, professional and person-centred. The personal care is provided with kindness and dignity, respecting Mum's wishes and supporting her to undertake as much as she can independently. They also prepare several meals a week for my parents, which is a big help. The office staff are responsive and helpful and always try to accommodate our requests to adjust the care support. On several occasions, they have alerted me to specific concerns about my parents that I wouldn't otherwise be aware of. I do not live locally so the app is a great way for me to monitor how things are and it helps provide peace of mind. In summary, I am extremely grateful to everyone at Alina Homecare for the care they are providing to my parents - thank you all.
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Alina provides live-in care support for my mother for which, in general, I am very pleased. The quality of the live-in carers is very good with several being exceptional. The carers are all trained to a high standard for the provision of personal care and they all have a great deal of patience. My mother has vascular dementia which can be frequently challenging. The live-in carers provide all the necessary support for my mother which covers preparing all the meals and helping her to eat them, all the cleaning, washing and ironing plus, of course, personal care. They also provide companionship which can include reading or watching television together or just trying to have conversation.
I am always amazed by how well the live-in carers cope with all the day-to-day issues; they are all very compassionate people.
The live-in carers are relieved 2 hours each by visiting Alina carers. They are all very good, but these break times vary a lot.
I have no hesitation in recommending Alina though.
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Carers are punctual and carry out their agreed tasks whilst also ensuring they chat and have a coffee with Mum whilst dinner is cooking, she calls them her 'dinner ladies'! They are all very friendly and always leave the kitchen tidy and also offer to do extra tasks if time permits. It is good to know that someone was visiting her on the days I was not there. The manager is excellent and communication easy, the app is great. I am notified in advance of the rota which is great as I can let Mum know who to expect.
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My experience so far has been very good. The carers are lovely and very helpful. I could not manage without them as I am housebound. When I go out I need a wheelchair especially for shopping. They are kind and considerate and very helpful in all ways. They have done wonders for my mental health, I have something and someone to look forward to each week.
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Alina Care have provided a really excellent service to my father, who suffers with dementia. We have engaged them for the last 18 months after he returned home from a long spell in hospital. They have provided companionship and domestic help service that has enabled him to live independently at home. Importantly, the same carers have been coming for this time; almost always one particular carer; so he has developed a close bond with them. They take him for walks and visits to the local country park and nature reserve. It is clear they really care about what they are doing. We highly recommend this care provider.
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Alina Homecare looked after my mother after she was discharged from hospital after a fall. Mother broke her femur and needed care help at home as she did not regain the mobility she previously had. Alina helped with getting her up, personal care, meal preparation during the day and putting her to bed in the evening. They also helped with personal hygiene and medication. The carers are very friendly and Mum always looked forward to seeing them for a friendly chat in addition to their duties. The Alina managers were very good at keeping myself and my brother informed of any issues arising, and indeed helped manage problems as we ourselves were over an hour away. So picking up emergency prescriptions and small tasks like that were much appreciated. They also kept an eye on my father casting a caring eye over him even though he was not their charge, and letting me know of any issues with him. Alina were with Mum right to the end and I can't thank them enough for their care and compassion.
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The first contact I had with Alina Homecare, Rustington was positive and supportive and I was confident that they could provide the care needed for my husband. The carers were always on time, professional yet friendly and very aware of his specific needs and our wishes. We were always informed early if there was a change to the usual carer. The carers were always willing to carry out tasks within the home such as ironing or cleaning. We would definitely still be using them now if my husband had not gone into care.
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My sister-in-law suddenly needed help in looking after her domestic needs, the local social services became involved but only for a limited 4-week period. So, we urgently sought local domestic care companies and chose Alina Homecare Andover who we found to be well-established, very helpful and most of all very personable.
They very quickly and smoothly took over the social services and existing family support with an agreed support care package which fulfilled my sister-in-law’s needs and wishes.
Their regular daily friendly visits are very reassuring to her and Alina’s post-visit online report allows me to be kept informed of her condition and mood, as well as knowing all duties are being carried out to her satisfaction.
Alina has made a great difference; the family can now enjoy visiting without having to do any outstanding chores.
Alina has become an important part of her daily life, she finds them very supportive and friendly and is feeling more confident she can manage again.
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As a frail and elderly couple, we registered with Alina in 2023 in case of need in the future. How glad we did because an emergency arose in January 2024 when I, the official carer for my husband, fell and fractured my leg needing a two hour operation and subsequent complete immobility for two weeks. Within a day or so Alina came to our rescue and provided personal care for me plus domestic help with general household chores. During the past six weeks of my recovery, we have had excellent service from Alina in the form of two regular carers who always arrived with a smile and cheery greeting, attended to their tasks with enthusiasm and efficiency and made our life bearable during this rather traumatic time for us. They arrived on time, adapted quickly to our needs and were flexible doing the tasks required of them. Some of the meals prepared for us were delicious. We hope we shall not need help for a while, but if we do, we will have no hesitation in turning to Alina for help again.
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Cannot thank the kind caring carers who take my dad shopping each week, must admit he looks forward to his little shopping trips to the market every Thursday. Always in time and they keep to the same carers as much as possible which is great as Dad gets to know the carers. Once again I cannot thank them enough.
The office staff are also helpful and always inform myself if they have any concerns which is peace of mind for myself and my brothers.
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Would recommend Alina without hesitation; They have looked after my disabled, housebound mother for several years now. The carers do everything from making her meals and attending to her hygiene needs to supervising her taking her medication.
Carers are friendly, and always have time for a chat. They ensure she is comfortable and safe before leaving the house. The communication from the carers and management is excellent, letting me know if they have any issues or concerns.
I would like to thank the staff who came to care for Mom in the most professional and caring manner. They should be very proud of how they conduct themselves. She appreciates everything you do for her.
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Alina Homecare Ipswich provided excellent care to my grandmother in her home for 3 months until she then had to go into a care home. They visited 3 times a day to support her with ensuring she had regular healthy meals, plenty of fluids, took her medications correctly and that the dog was cared for (although their services can cover much more if needed). All the carers were so gentle and kind, really taking the time to get to know her and those involved in her life. They spoke to her with respect and as an adult but guiding her to make safe or healthy choices with regards to meals. If they had time spare in the appointment time they would do chores to help her out if they spotted they needed doing or would sit and chat with her, which she thoroughly enjoyed.
The company was very responsive when her needs changed and were excellent at liaising with me with any concerns. The carers were always wearing uniforms and appeared smart. This helped my gran identify who they were and what their role was.
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My mobility has been a developing issue over the past 5 years and culminated in our moving from a hillside home in the country to central Cheltenham. In January 2023, I fell off a dining room chair, broke my hip and was hospitalised for 14 days. Our family were concerned that my husband (being 86 years old) would struggle to cope with the inevitable full-time care needed on my discharge from hospital and selected Alina to provide daily support.
The daily visits to help me to dress in the morning, make my breakfast, make the bed and undertake some general housekeeping tasks has been invaluable. It has given my husband some free time to continue a range of voluntary work as well as do some necessary shopping.
I also suffer from acute sight loss which means I have difficulty in other ways. I am prescribed a variety of medication and need help in finding and taking as appropriate. I also appreciate having the newspaper read to me.
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Alina Care has been extremely helpful in a very stressful time for my family. The level of care and dedication has been brilliant. The team that looks after my mum is fantastic. The office team are always on call and let you know if there are any problems. Nothing is too much for them. They also take my mum out on social visits and take her shopping which is invaluable. Well done Alina Care.
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My parents have used Alina Homecare Lancing for several years. When my mother (my dad's main carer) went into hospital on Boxing Day because of a fractured hip, we had to increase the homecare for my father substantially. My mum is now recovering from the hip operation at home and so they have Alina Homecare come in four times a day to do everything from personal care to preparing meals and administering medication. Alina are always professional and kind and willing to fit in with my parents' schedule of hospital visits, my dad's dialysis days, and even my brother's wedding for which they have gone beyond the call of duty. I recommend Alina Homecare Lancing without any hesitation, every one of their carers has been fantastic.
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We contacted Alina Homecare Bristol South to assist with an elderly member of the family who has dementia and lives alone, who was having a cataract procedure that needed support with aftercare (eyedrops for a month). Aside from community meals, this family member had been unwilling to accept any form of in-home support. We saw the requirement for having people come in to administer eye drops as an opportunity, in as much as building a trusting relationship that we could take forward, to encourage visits that continued once the course of eye drops had finished. As the month has progressed, the family member has gone from being resistant to any help to looking forward to the visits, telling us that they are such lovely people and that they will miss them when they don't come every day. This has enabled us to get agreement from the family member to continue having carer visits, on a weekly basis in order to help with her household jobs. Cannot recommend Alina Bristol South highly enough.
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I am a registered blind person, I came out of hospital in October and didn't want to go back to the care agency that I was with as I didn't think much of them, so while I was in there I was introduced to Alina Homecare who came in and did all the paperwork and assessment, the reason I like Alina Homecare is that I have the same person nearly all the time and because I am registered blind that is very important to me, I think that they are wonderful as they go the extra mile for me like bringing me a Christmas dinner, helping me to sort out my new mobile phone, helping me to sort out my problems with my internet and emails, going to click and collect my shopping a couple of times, doing my washing a lot of times nearly every day. So all in all I am really glad that I changed and went with Alina Homecare as they are all really lovely and wonderful going the extra mile a lot of times.
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Our family have been very impressed with Alina from our first contact through to the weekly cleaning service they are now providing. The management were very professional when planning the service our family needed. The staff fulfilling the service are extremely friendly, caring, reliable and our family immediately felt very comfortable. They clean very thoroughly and methodically ensuring all the agreed tasks are completed to a high standard. I would highly recommend Alina.
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The carers come twice daily (AM and PM). Every time they show compassionate care, making sure my husband is comfortable with everything they are doing. They always speak to him and laugh with him (even though he has limited communication etc). They always tidy up afterwards, making the bed and putting washing in the laundry basket or washing machine and they never leave without asking if there is anything else they can help with!
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I have been very impressed with the standard of service provided by Alina Homecare, and with the care and attention to detail with which it has been delivered. Carers have written detailed reports during and after each visit, which are available to nominated relatives on an app. These reports have provided reassurance as well as flagging up any issues that need to be addressed. Any of these that were judged to be urgent have been efficiently and expeditiously handled by the Branch Manager. Communications between myself and the Branch Manager have been exemplary. The carers themselves are friendly and quick to respond to anything out of the ordinary: for example, my mother realized in one occasion that she had run out of some essential supplies, so the carer on duty responded by doing some emergency shopping. Above all, my mother has established a very good relationship with all the carers on her rota. I have no hesitation in recommending Alina Homecare.
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Since early 2021, Alina has provided home care for our 79-year-old mum who has dementia. We were anxious initially with no prior experience but the service has been exceptional. The agency itself has been highly professional, alerting us to any concerns they have or queries relating to the care and wellbeing of our mum. Every member of staff we have dealt with has been really helpful and responsive, adding in visits or changing times even at short notice. Most importantly, the care and support the team has provided to our mum has been superb. She tells us about her 'lovely ladies' and, whilst she doesn't always remember their names, she describes the different personalities and how they have helped her - talking about flowers and nature on a walk, having a good chat and a laugh or cooking her a particularly nice dinner. We are so grateful for the quality of care we have from Alina and couldn't recommend them highly enough. They have given us complete peace of mind.
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I needed help from Alina when I became ill after neglect from my GP practice. I was unable to bend to anything below waist level or to stand and cook for myself. Alina came in and helped me with personal care and also prepared tempting light meals for me. I shall always remember their professionalism and cheerfulness.
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My mother has started to need a little more help around the house. Alina Homecare have been very supportive. At present, she needs help with cleaning the house and other household jobs. The ladies at Alina care are wonderful, Mum wouldn't be without her weekly visits.
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We have been extremely impressed with the services of Alina Homecare. The staff are always reliable, hugely empathetic and supportive to my mother in law who following a recent bereavement can become distressed and lonely at times. They always provide emotional support and recently stayed with her until she was settled before leaving at night. The daily updates via the app are excellent and keep us fully informed of her daily care together with her physical and mental status which is a huge reassurance to us as we live some distance away. They will also phone directly if they have any concerns or suggestions. They encourage her to maintain her independence with daily activities and own choice of meals and TV selection. She has become very fond of ‘her girls’ and looks forward to seeing them each day. We feel very lucky to have found them as a care agency. Thank you.
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Overall I am very satisfied with the care my husband has received from Alina Homecare Bromsgrove. Occasionally, he does not get the full half an hour evening visit. That time is important for me to catch up on a few chores or recharge my batteries with a coffee so that he can be kept safe before I take over and stay with him upstairs.
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I am a full-time carer for my husband and am able to have 4 hours of companion care for my husband so that I can have time to go out to fulfil commitments, go shopping or for a walk. This time will get even better when lockdown ends and I will be able to socialise with my friends. We have a lovely companion and we both look forward to her visits. She has taken time to listen to him and they talk together. I often hear animated conversation and laughter when I come back from my walk. I know that if my husband needs a drink or a snack that he will be well provided for. He loves to go out in his wheelchair for a walk. I am grateful to Alina for providing continuity by having the same companion each time and all the time and the care taken to match the package to our needs. This has made a big difference to both our lives.
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Both my mother and I are very pleased with the prompt and efficient care/domestic help arranged after mum suffered a fall at Christmas. Although only required for a short time, this was set up immediately after I made a call from Spain to the Harpenden branch. This took a lot of worry away from me, being so far away and I was kept informed of mum's progress.
I can't thank the team enough and will certainly be back in touch if the need arises.
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Alina Homecare Guildford is caring for my mother. This company is very professional. They visited my mother first to get her used to the carers. All the ladies are lovely and great with my mum. She has told me they are all very nice to her and she feels very comfortable with them.
We are also using the cleaning service twice a month.
They let me know if there are any problems if food is low etc. They are in constant contact with me to keep me informed of my mother's care and wellbeing.
I would definitely recommend Alina Homecare Guildford.
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At the moment the service provided by your company is extremely valuable to me as I am still affected by the Shingles virus which makes my right arm extremely painful, especially when involved with the lifting of anything heavy, especially shopping. You provide a very pleasant carer who sees me on a weekly basis and carries out the shopping extremely well and which I very much appreciate.
My thanks.
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When offered respite care for my husband after months of sole care, I felt somewhat reluctant to accept help from relative strangers, but my experience couldn’t have been better. Time was taken to establish our unique circumstances and tailor a support package that comprehensively not only matched our needs but surpassed any expectations. From the outset, a carer was selected with the qualities and personality to ease any concerns we may have had. Our carer is incredibly hard-working, consistent and reliable. Each week she returns like a breath of fresh air and offers four hours of hands-on love and support I never dreamed possible. Just knowing that I have time to meet a friend, attend an appointment or spend the valued commodity of time any way I please, has made such a big difference to this ongoing situation. From ironing, cleaning, gardening, to walking the dog to help my husband’s rehabilitation, nothing seems beyond our Carer's willingness to make a difference.
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Alina Homecare has taken over my care package for about a month now and after a month,
I have absolutely nothing bad to say about them. Throughout my life I've needed care, I'm regularly on bedrest, and if I don't have everything to hand, I find it awkward to reach said item. There have been situations like I've got my remote out of reach so have called the carers to help after they had left and they have come back no questions asked.
Another situation is I forgot to cancel a call and went shopping, no moans or groans about it but the carers came in, did my tea and left it on the side for me ready to eat when I got back. It's the little things that make the biggest impressions. Excellent service going above and beyond.
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The agency provided a bespoke service for my friend which enabled her to continue to live in her own home.
The carers that I met were all very kind and positive and had a lovely way of dealing with my friend who has Alzheimer's.
They were prepared to go the extra mile to ensure she was happy.
Before the carers were involved she was not eating properly or taking her medication. They made sure she had at least two if not three meals a day - my friend was not a big eater at the best of times - and always took her daily medication.
She has enjoyed many trips out which usually involved having either breakfast, elevenses or lunch and the odd spot of shopping.
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I have found the agency very responsive and set up my nan's care package very quickly. They also give good advice on how I get equipment in place and who can help me. My nan enjoys the staff visiting and helping her with her meals.
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Alina Horley have been caring for my mother in her own home for four weeks now following a hospital stay. We are very happy with the service they provide - personal care, meals and housework. They are kind and patient, which is essential when caring for someone with Alzheimer's.
My mother is so much happier being back in her own home and with hindsight, we wish we had called them much earlier as the stress of caring for a parent and working was too much.
They have changed both my mum's and my life for the better and I would have absolutely no hesitation in recommending them.
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They have been looking after my 95-year-old mother for the last few weeks are very helpful and attentive. My mother looks forward to them coming. They make her tea etc, talk to her and do any little chores she requires. She definitely not feeling as lonely as she did before. Very happy.
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Fully managed support
Dedicated Team
Our experienced local Teams know their communities inside out. From your local GP to your local supermarket, their knowledge helps make life easier. With central support, you can enjoy added peace of mind.
Quality Team
Our central Quality Team sets us apart from agencies and self employed Carers. Our award winning care is reliable, regulated by the CQC and reinforced by our unwavering commitment to high quality care.
Exclusive Training
All our Domestic Care Workers receive excellent advanced training through our exclusive Alina Homecare Academy. We don’t use agency or freelance employees to protect our high quality reputation.
Care Monitoring App.
Enjoy full transparency via Birdie, our care monitoring app., allowing you and your loved ones to track Domestic Care as it happens. The app. logs and monitors all aspects of care for added confidence and peace of mind.
About our Team
Our Team of friendly Domestic Care Workers have received training through our exclusive Alina Homecare Academy and are ready to help you or a loved one with any Domestic Care needs. From laundry to cooking, or even just popping in for a chat, we can help.
At Alina Homecare, we’re regulated by the CQC and proud winners of the homecare.co.uk Top 20 UK Home Care Group Award 2021, 2022, 2023, 2024 & 2025. We are extremely proud of the standard of care we deliver and we’re passionate about making what we call the ‘Alina Difference’ to peoples lives.
It’s no wonder why 99.7% of clients say they’re satisfied with our care and support!
Cost of Domestic Care
The Cost of Domestic Care varies depending on the needs of you or your loved one. At Alina Homecare, we aim to provide affordable Home Care whilst also maintaining excellent quality service with fully trained Carers.
Our Team will work with you and your loved one to form a bespoke care plan that suits your individual requirements, routines and budget.
Complete our costs calculator to learn more about the cost of Domestic Care at Home today.
When you get in touch with us, we can arrange a no obligation free home visit to discuss your care needs in more detail.
Quick questions
What is Domestic Care?
Domestic Care is when our professionally trained Care Workers helps you or your loved one with any housekeeping need around the home when things become a little too much. Find your local Alina Homecare Team to learn more about how we can help you.
What is included with Domestic Care?
Among other tasks, Domestic Care can include laundry, shopping, preparing meals and much more. Whatever help you need, we can help.
Who delivers Domestic Care?
Our Domestic Home Care Workers will help you or your loved one with daily tasks around the home.
How long are Domestic Care at Home visits?
The length of our Home Care visits varies and depend on the needs and the preferences of the client. Our care visits typically start from just 30 minutes and can last for however long required. With our Live-in Care service, care is provided continuously.
How much does it cost?
Domestic Care costs do vary according to the type of care needed, the number of care visits and where you live. To learn more and to get a personalised quote, find your local Team.
How can I fund Domestic Care?
There are many ways to fund care. Find out more by reading our guide to Home Care funding.
How does Alina Homecare compare to an agency?
Agencies are not regulated and quality cannot be guaranteed. We provide fully regulated services that are inspected by the CQC. We also provide full and exclusive training for our Care Workers, whereas private and agency Carers may not have comprehensive training. In addition to this, our services are also backed up with central support; this means you can count on us even if your Care Worker needs time off, as our local Team can step in to ensure continuity of care.
What areas do you cover?
We provide Domestic Care across the South of England. Find your local Team.
How is Domestic Care monitored?
Like all our services, our Domestic Care is regulated by the CQC. The CQC is an independent regulator that inspects our services to ensure our quality standards are maintained. This includes checking that our care is focused on our clients as individuals, as well as that we keep you safe at all times. In addition to this, we are proud to partner with Birdie. Birdie’s innovative care technology enables us to digitally log and monitor the support we provide. The Birdie Family app., with your consent, also allows full visibility of care at any time for you and your loved ones. It’s a great way of providing added reassurance that you’re receiving the highest quality care.