Personalised home care
Multiple Sclerosis Care
Multiple Sclerosis Care is highly personal, highly skilled care for you and your family in your own home.
Our goal is to improve your comfort and quality of life. Our skilled care workers are trained to understand Multiple Sclerosis and how the condition can impact on a person’s life. We work with you and your support network to ensure your care is tailored to your exact needs.
Whatever you need, they always deliver it with kindness and sensitivity, remembering your Right to Respect every time.
We can support 24 hours a day or drop by daily. It’s down to your needs and preferences, and those of your family and friends.
It doesn’t matter how much or how little help you need.
We support you to make life easier.
Why so many families trust us...
1
Personalised Care
Everyone's needs are different that's why we provide personalised care unique to each person. Our high quality home care is flexible when circumstances change and always delivered with compassion, dignity and respect.
2
Quality Assured
We understand that home care is a big decision, so we have strict performance guidelines and are regulated by the Care Quality Commission giving you confidence that our care and support is quality assured.
3
Excellent Training
Our care and support teams are carefully selected and receive excellent training through our exclusive Alina Homecare Academy. We do not use agency or freelance staff to protect our quality reputation.
Added reassurance with our new technology
We want you to be fully confident in Alina Homecare.
That’s why we use technology to enhance our service. Our carers are fully trained to record all necessary information about their visit as it happens onto a mobile device without compromising on the quality of one-to-one care delivered.
Our carers record:
• the time they arrive and leave
• if you’ve had something to eat and drink
• if you’ve taken any medication
• if you’ve gone to any appointments
• how you’re feeling
• information to ensure you’re receiving the care and support you need
This new technology is our commitment to improving quality of care and making life easier for our care teams so that they can spend more time helping you.
In a COVID world, it also plays a vital role in supporting infection control measures as carers don’t use clients phones’to login and office staff don’t have to visit to collect paperwork.
We’re proud to have partnered with Birdie Care, an innovative care technology that enables us to digitally log, track and monitor the support we provide.
The Birdie Family App allows family members to have full visibility at any time of how our care is being delivered. Safeguards are in place to protect data and prevent unauthorised access.
