Emergency Home Care

Find quality Emergency Care in the comfort of your own home.

Alina Homecare emergency care at home awards

Clients receiving emergency care at home

What is Emergency Care at Home?

Circumstances can change at a moment’s notice and you or your loved one may require urgent additional support to live safely at home. Our Emergency Care at Home provides this necessary support when you or your loved one need it most.

Emergency Home Care is for anyone who needs support at home at short notice. Situations may change quickly, leaving you or your loved one anxious or worried. Choosing Emergency Care at Home relieves these feelings and provides peace of mind from a trained Care Worker.

Whether you or your loved one have had an accident, are being discharged from hospital or in the midst of a family crisis, we are here to help. Our bespoke care plans are tailored to your exact needs and we adjust the level of care we provide whenever things change.

Our Care Workers are trained to maintain continuity of care while minimising stress and uncertainty wherever possible. This can reduce anxiety and other negatives (such as complications from variations to nutrition or medication) arising from changes in routines.

Find your local Alina Homecare Team today to discuss your Emergency Care at Home needs.

client who receives Emergency care at home

What does Emergency Care at Home include?

Life can be unpredictable. Emergencies can take us by surprise and often we are unprepared when they arise. For many people, unforeseen circumstances can result in having to find additional support quickly, which can be stressful. At Alina Homecare, we aim to ease this burden and provide high quality care as soon as possible.

Different types of emergencies can result in different care needs. We offer a range of services to help you or your loved one with any needs, depending on the level of care required. We always endeavour to provide care as soon as possible. Our Emergency Home Care can include:

Emergency Live-in Care

Emergency Live-in Care is a suitable option if you or your loved one suddenly need continuous care. With this type of Home Care, a fully trained Live-in Carer moves into the home and provides care whenever it’s needed. If you or your loved one would benefit from receiving round the clock support, Live-in Care may be the right option.

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Emergency Live-in Care is a suitable option if you or your loved one suddenly need continuous care. With this type of Home Care, a fully trained Live-in Carer moves into the home and provides round the clock care.

Live-in Care is a good alternative to moving into a care home. It allows you or your loved one to remain in the comfort of the home and continue usual routines. This can be particularly beneficial in an emergency as home comforts can bring a great deal of reassurance when things change.

Emergency Respite Care

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If you’re a primary caregiver to a loved one, ensuring their comfort and safety is highly important. However, in the event of an emergency, you may not be available to provide support. In this case, Emergency Respite Care can help.

With this type of care, one or more Care Workers provide regular support in your absence to ensure the person needing care has the support, safety and security they need. Our Care Workers are fully trained and ready to fit into your usual routine. We provide care that is tailored to the needs of your loved one. Learn more about the cost of Respite Care today.

Emergency After Hospital Care

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Being admitted to hospital due to a sudden injury or illness can be worrying. You or your loved one may need to arrange care to be discharged. However, a lot of the time, many people don’t know when they’ll be discharged until the last minute. Fortunately, Emergency After Hospital Care can help.

With this type of care, support can be provided at home quickly after being discharged. As a result, you or your loved one can enjoy peace of mind knowing there is someone there to help when returning home from the hospital. Our Care Workers help with any needs when returning home from the hospital including helping administer medication, assisting with mobility and keeping things at home just how you like.

Emergency Stroke Care

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Although some people may be more likely to have a stroke than others, it can happen to anyone and often with no warning signs. Depending on the significance of the stroke, it can leave long term impacts and can affect how you or your loved one lives. Many people require additional support at home following a stroke however as they can come suddenly, it can be difficult finding care at short notice. Our Emergency Stroke Care service can help in these situations.

Our Care Workers have received excellent training through our exclusive Academy and know how to help your loved one after a stroke. They can help with all aspects of a stroke from overcoming difficulties with mobility to communication and emotional support.

Emergency Palliative Care

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Being diagnosed with a terminal illness unexpectedly can result in a great amount of stress. The thought of moving to a care home or hospice can be unsettling, especially when you or your loved one are vulnerable. Emergency Palliative Care can help you or your loved one to continue living at home in those last few months.

At Alina Homecare, our Palliative Care Workers are dedicated to ensuring you or your loved one are as comfortable as possible during this unforeseen circumstance. Their focus is on administering prescribed pain management to help lessen the impact of symptoms. Emergency Palliative Care means you or your loved one can receive care when it’s needed to stay in the comfort of the home for as long as possible.

Our dedicated Teams are fully trained to support you or your loved ones with any needs in the event of an emergency. Among other things, we can help with:

Personal Care – all aspects of personal hygiene
Mobility assistance – around the home or out and about
Meal preparation – preparing balanced meals
Companion Care – providing social interaction
Housekeeping – keeping things just how you like them

Why choose Alina Homecare?

Carer and client who receives emergency care at home

Understanding

Our highly skilled Care Workers are trained and ready to provide support in an emergency so you or your loved one can remain at home. Our Emergency Care at Home service is designed to be simple and less stressful. We work with you and your loved ones to ensure your needs are met with quality care.

Excellent Training

All our Care Workers are carefully selected and trained through our exclusive Alina Homecare Training Academy. This is to ensure our Home Carers know how to support each person and their needs in an emergency. We do not use an agency or freelance staff to maintain our high quality reputation.

Quality Care

All our services are regulated by the Care Quality Commission (CQC) and we are proud winners of the homecare.co.uk Top 20 UK Home Care Group Awards in 2021, 2022 & 2023. Our strict performance guidelines, CQC ratings and complete transparency via Birdie, our care monitoring app., give peace of mind and quality assured care.

Personalised Care

Our Home Care services are tailored to meet the requirements of each client. At Alina Homecare, our care is person centred and flexible to adapt when an emergency arises. Our Emergency Care at Home service is always delivered with compassion, dignity and respect. It’s no wonder why 99.7% of clients say they’re satisfied with our care and support!

How can Emergency Elderly Care help?

Hospital Discharge

Being discharged from hospital can be a worrying time. This is particularly the case if you or your loved one are recovering from an illness or surgery or feel more vulnerable than before entering the hospital. The thought of returning home without the constant support of care professionals can be unsettling.

With our Emergency Care at Home, care can be set up and ready for when you or your loved one returns home. Knowing care is already in place can provide valuable peace of mind. Emergency Live-in Care can also be provided if you or your loved one would benefit from the continuity of support after leaving the hospital.

Receiving a Diagnosis

It can be a hard and scary time receiving a diagnosis which could impact your or your loved one’s ability to live independently at home. With some conditions, such as a stroke or some types of cancer, there may be no symptoms. Receiving a diagnosis unexpectedly can be devastating.

With our Emergency Home Care, a Care Worker can be there to provide care and support for you or your loved one at short notice. At Alina Homecare, all our Care Workers have received excellent training so they can provide high quality care. They provide care and support for many conditions including dementia, Parkinson’s, Multiple Sclerosis, cancer and more.

After an Accident

More than a quarter of people aged 65 or older will experience a fall each year. This can result in not only injury but also a decrease in confidence, making living at home less comfortable.¹

If you or your loved one have recently had a fall or experienced another accident and require additional support at short notice, our Emergency Home Care can help. Our Care Workers help with whatever is needed around the home to give that extra boost of confidence and peace of mind. If you or your loved one have experienced an injury from a fall, our dedicated Care Workers can help administer or apply medication and can help with pain management.

Covering for a Carer

Often, things come up unexpectedly. If you’re a caregiver for a loved one and suddenly cannot provide care for a period of time, the thought of leaving your loved one alone can be unsettling and can cause additional stress. Luckily, our Emergency Respite Care can help.

With this type of Home Care service, a Care Worker will provide care regularly in your absence, or the absence of a primary caregiver. Our fully trained and dedicated Care Workers take time to understand exact needs and routines, so nothing has to change. This can provide all important peace of mind when you or a primary caregiver experience an emergency.

What are the benefits of Emergency Care at Home?

Familiarity

Receiving Home Care in the event of an emergency allows you or your loved one to remain in a familiar environment. Being surrounded by usual comforts and being able to complete daily routines can have a positive impact on mental health and emotional wellbeing. This is especially the case if you or your loved one are returning home from hospital.

Independence

Our Emergency Care at Home service allows you or your loved one to preserve independence for as long as you choose. Staying at home means daily routines can be continued and you or your loved one can decide how to spend your time. All care plans are assessed regularly and adapted if required to meet changing needs so independence can be maintained.

Reduced Stress

Emergencies happen when you least expect and a lot of the time, leave people unprepared and can lead to feelings of worry. This is particularly the case if you or your loved one are faced with the option of having to move to a care home or other residential facility. Our Emergency Care at Home can reduce these feelings by providing a team of Care Workers at short notice.

Community

In the event of an emergency, being surrounded by friends and family and remaining in the community you know and love can bring a great deal of comfort. Knowing loved ones are nearby and can visit whenever they choose can positively boost mental wellbeing. Choosing to receive Care at Home allows this to happen which can be extremely valuable in an emergency.

Added Reassurance

Emergencies are often highly stressful and can induce extreme anxiety and worry. This is especially true if you or your loved one have experienced a situation where you are now more vulnerable or live alone. Our Emergency Home Care aims to relieve these feelings and provide support and reassurance at home for added confidence and peace of mind.

Cost Effective

Emergency Home Care or Live-in Care can be more cost effective than other alternatives such as a care home. You or your loved one can adjust the level of care required as needs change. This flexibility is useful in an emergency. In a care home, the care often isn’t one to one whereas with home care, a care worker will dedicate their focus to you or your loved one.

Cost of Emergency Care at Home

The cost of our Emergency Care at Home service is determined by different factors. Firstly, it depends on the level of care and support required. This can include the service chosen, such as visiting care or Live-in Care. It also depends on the frequency of care required and your location.

In the event of an emergency, you or your loved one may also be entitled to grants or other forms of other financial support to help with funding Home Care. Complete our cost calculator to learn more about the cost of Emergency Care at Home.

Cost Calculator

Emergency Elderly Care reviews

We’re proud to deliver high quality care across the South of England to our clients and their loved ones. Learn more about how our Emergency Home Care services have benefited them with these independent reviews on homecare.co.uk:

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“Wow, the Manager and her Team have been amazing. We managed to get Mum out of hospital, but it was three days before she woke up and asked for a cup of tea. The Team have been so supportive, flexible, and encouraging, coming on board at a day’s notice and managing to fit us in.

They’ve been there for us in our hour of need, especially the Manager who rearranged her childcare so she could help us in a crisis over a weekend. We now have Mum in a much better condition than when she came home and are now looking at the next stage.”

Alan, Relative, Andover

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“Alina Homecare took my care package as an emergency when my Husband was admitted to hospital. They went above and beyond to get my care in place rapidly and the staff have been fantastic, caring and supportive.

They ensure I’m eating and taking care of myself. They also pick up things that aren’t right and escalate them as needed. The Team Leader has been fantastic and has gone above and beyond to get the care set up and in place within 24 hours.

I’d highly recommend them as a supportive and caring organisation that will sit and listen if you need to talk, as well as being proactive and giving you the time you need to do the tasks and remain as independent as you can. Also great having family access to my care notes so family can see how I’m doing and any concerns that might arise.”

Louise, Client, Basingstoke

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“The Manager and her Team have been the model of courtesy, kindness, great advice and care. We needed immediate help for my Uncle and Alina Homecare stepped in without delay. The transformation has been immediate and really encouraging to witness.

I visited after only three care sessions and he was already brighter, happier and more able to cope by himself. The Carers are all very professional and have treated my Uncle with the utmost respect, friendliness and calm. The app. is easy to use and reassuring to read about the visits and his progress. Highly recommended.”

Guy, Relative, Bristol North

“One member of staff was my point of contact and she was really lovely – very helpful and went out of her way to ensure a Live-in Carer was available as soon as possible. She met Mum and the Carer on the day she went home to make sure all went smoothly. She continues to keep me…”

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“Mum had been getting care once a week for three years from Alina Homecare. She had a stroke and was in hospital for several weeks. I live in Australia and came over to facilitate her discharge home. All she wanted was to get back home to her cats.

One member of staff was my point of contact and she was really lovely – very helpful and went out of her way to ensure a Live-in Carer was available as soon as possible. She met Mum and the Carer on the day she went home to make sure all went smoothly. She continues to keep me updated with any changes which I really appreciate.

Being so far away is very stressful when your loved one is sick. It is reassuring to trust the people looking after Mum are genuinely caring and have her best interests at heart. Mum is so happy to be home and the Carer is lovely too.”

Sarah, Relative, Poole

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“I contacted Alina Homecare after being let down by another carer at the last minute when I was due to go away for a few days. I booked a consultation visit and had wonderful Carers visiting Mum daily in time for me to go away.

The Supervisor who visited us was so professional and caring, I felt so reassured that Mum would be well looked after. I need to say a huge ‘thank you’ to the Carers who visit Mum daily. They’re amazing, nothing is too much for them and they adapt so quickly and easily to any extra requests for assistance.

I thought Mum would find it difficult adapting to Carers coming in to help, I couldn’t have been more wrong. She actively looks forward to their daily visits. I can’t recommend Alina Homecare enough, reliable, trustworthy, kind, caring and so helpful.”

Carol, Relative, Leatherhead

Quick questions

About our Emergency Care at Home service

What is included in Emergency Care at Home?

Our Emergency Care at Home service can include whatever you or your loved one requires to remain at home safely. Our bespoke care plans are tailored to our clients’ needs and preferences. We provide support with a range of tasks such as general housekeeping, meal preparation, Personal Care routines, running errands and much more.

How much does Emergency Elderly Care cost?

The cost of Emergency Care at Home varies depending on different factors. This includes your location and the amount of care that’s required. After contacting us, our Team will meet you and your loved one to conduct a free no obligation care assessment to understand what care is needed.
Find your local Alina Homecare Team to learn more.

How quickly can I receive Emergency Home Care?

Emergencies can happen with no warning, meaning you or your loved one may need additional support at short notice to live safely. At Alina Homecare, we aim to complete all our care assessments within 24 hours of initial contact so quality care can start as soon as possible.

Who delivers Emergency Home Care?

Our Emergency Care is delivered by dedicated Care Workers in the comfort of the home. All our Care Workers have received excellent training through our exclusive Academy and are ready to help with whatever you or your loved one needs. Our care is always delivered with compassion and respect.

About Alina Homecare

How does Alina Homecare compare to an introductory agency?

Because introductory agencies aren’t regulated, quality cannot be ensured. At Alina Homecare, all our services are fully regulated and inspected by the CQC. Moreover, we provide complete and excellent training for all Care Workers through our exclusive Academy. This is something that private and agency Carers may not receive. Additionally, our services are backed up by central support, so you can rely on us even if your care provider requires time off. Our local Team provides continuity of care if needed.

What areas do you cover?

We provide Emergency Care at Home across the South of England. Find your local Alina Homecare Team today.

How is care monitored?

Our Emergency Home Care, along with all our other services, is regulated and inspected by the CQC to ensure our quality standards are upheld. This includes making sure that you or your loved one is always safe and secure and that our care is bespoke to each client.

Additionally, we’re proud to partner with Birdie. With the use of Birdie’s innovative care technology, we can digitally record and track the care we provide. With your permission, the Birdie Family app. also provides complete visibility of care for you and your loved ones at any time.

What training do you provide to your carers?

At Alina Homecare, all our Care Workers are trained through our exclusive Academy. This is to ensure that they all receive the same high level of training so that our standards and quality reputation can be preserved.

Our expert Trainers all hold teaching qualifications and have previous experience working in Health & Social Care. We offer several specialist qualifications for our Teams to equip them with advanced knowledge to make life safer and more comfortable for all our clients. We’re immensely proud of our Alina Homecare Training Academy so we know our Care Workers are delivering high quality care.

About Emergency Care at Home for you

What is Emergency Home Care?

Being discharged from a hospital stay, diagnosed with a debilitating condition, or let down by your existing care provider. Emergencies are unpredictable and this can be stressful when you or your loved one’s safety and comfort are at stake.

Emergency Care at Home is designed for these circumstances. With this service, Home Care can be provided at short notice. At Alina Homecare, we aim to decrease any feelings of stress and worry by arranging high quality care as soon as possible.

Is Emergency Home Care better than a care home?

Deciding whether Home Care or a care home is more suitable for you or your loved one when care is required quickly can be difficult. Ultimately, your decision depends on any care needs whilst ensuring any preferences are met where possible.

Emergency Care at Home means you or your loved one can avoid the stress and upheaval of moving to a care home. If continuous care is needed, Live-in Care is a great option. With this type of Home Care, a Live-in Carer will move into your or your loved one’s home and provide care as and when it’s needed.

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Brochure

1. National Institute on Aging, “Falls and Fractures in Older Adults: Causes and Prevention“, Reviewed 26 October 2023