Always here
when you need us
Our care offers conversation & companionship to combat loneliness through the winter months.
Business Insights Dashboard
Real-time performance metrics and analytics
Total Enquiries
110,557
↑ 12.5%
vs last period
Qualified Enquiries
85,234
↑ 8.3%
77.1% qualified
Conversion Rate
23.4%
↓ 1.2%
needs attention
Avg Response Time
2.3h
↑ 15min faster
improving
Enquiry Trends
Weekly qualified and prequalified enquiries over time
Branch Performance
Top performing branches by qualified enquiries
| Branch | Enquiries | Performance |
|---|---|---|
| Sydney | 28,542 | |
| Melbourne | 24,118 | |
| Brisbane | 18,934 | |
| Perth | 12,445 | |
| Adelaide | 11,518 |
Peak Hours
Enquiry volume by hour of day
Digital vs Non-Digital Performance
Enquiry source breakdown and qualification rates