Top 20 UK Home Care Group2021–2025
Considering a change? Switch to home care that’s all about you
Award-winning local teams, our own carers and real-time visibility with the Birdie app.
Top 20 Group
2021–2025
CQC Regulated
All branches
9.6 / 10
homecare.co.uk
Our own carers
No agency staff
Birdie App
Real-time visibility
The honest comparison
Why families switch to Alina Homecare
Most home care providers look similar on paper. Here’s what actually matters when you’re choosing care for someone you love.
What matters most
Alina Homecare
Other providers
Carers employed directly by us — no agency or freelance
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Exclusive Alina Homecare Academy training
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Birdie real-time care monitoring app for family
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Top 20 UK Home Care Group — 5 years running
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Free, no-obligation home care assessment
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From 30 minutes per visit up to 24/7 live-in care
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Same dedicated carer team wherever possible
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Emergency care often arranged within 48 hours
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The Alina Difference
Four reasons families trust us
Our values define how we deliver care every day — not just on a webpage.
Quality
Highest standards every day — backed by CQC ratings and strict performance guidelines.
Integrity
Transparent, open and honest — including real-time visibility through the Birdie app.
Compassion
We respect and care for clients and each other with dignity, kindness and a personal touch.
Recognition
We recognise our team’s efforts — and so do families and national awards every year.
The Birdie App
Real-time visibility for the whole family
Most providers leave families guessing. With Birdie — our care monitoring app — you see every visit as it happens. Total transparency, total peace of mind.
- See when your carer arrives and leaves, with GPS check-in
- Track tasks completed and observations made each visit
- Full medication record — what was given, and when
- Birdie Family App access wherever you are in the world
Mum’s care today
Margaret R.
08:00 — 08:45
Complete
Sarah K.
✓ Morning meds ✓ Breakfast ✓ Personal care
12:30 — 13:00
Complete
Sarah K.
✓ Lunch prep ✓ Lunchtime meds
18:00 — 18:30
Upcoming
Emma M.
Evening meds · Tea · Bedtime routine
Our Reviews
What families say about us
Independently verified through homecare.co.uk and Trustpilot.
★★★★★
The Manager and the Team have been fantastic in providing care for my Mum and Dad, even at short notice. The staff are all friendly and have treated my parents with dignity and respect.
Relative, Brentwood
Verified homecare.co.uk review
★★★★★
We can’t thank the company enough for the support they’ve given me and my sister. The Carers were absolutely wonderful and deserve their pay in gold for everything they’ve done for myself and my family.
Relative, Walton
Verified homecare.co.uk review
★★★★★
I’m very happy with the service. The Carers arrive as promised and are very helpful with numerous things around the house. The office staff have been very helpful and have always answered any questions I’ve asked.
Client, Salisbury
Verified homecare.co.uk review
Common questions
Switching is easier than you think
A few honest answers to questions families ask before changing care provider.
How easy is it to switch from another provider?+
Very straightforward. Most families switch within 2-3 weeks. We’ll meet with you for a free home assessment, agree your care plan, and coordinate the handover. You don’t need to do anything difficult — we manage the transition for you.
Will I get the same carers each visit?+
Wherever possible, yes. Continuity matters — especially for people living with dementia or complex needs. We work hard to give you a small, consistent team of carers who really get to know you and your routine.
How does the Birdie app work?+
Our carers use the Birdie app on a mobile device during every visit to log tasks, record medications, note observations and flag any concerns in real time. With your consent, family members can use the Birdie Family App to see exactly what’s happened during each visit — wherever they are in the world.
How much does Alina Homecare cost?+
Cost depends on the level of care you need — from short visiting calls through to 24/7 live-in care. Our pricing is competitive and transparent, with no hidden fees. We’ll provide a full written quote after your free home assessment.
Are you regulated?+
Yes. Every Alina Homecare branch is regulated and inspected by the Care Quality Commission (CQC). You can find each branch’s CQC report on the CQC website, and we’re happy to share them directly.
How quickly can care start?+
In most cases, we can install emergency care within 48 hours of initial contact — sometimes sooner if needed. For non-urgent care, we typically start within a week of your free assessment.
Free assessment
Speak to your local team
No obligation. We’ll call you back within one working day.
Making life easier
It’s all about you
Speak to your local Alina Homecare team about how we can make life easier — at home, on your terms.