Care at Home
Find quality Home Care in the comfort of your home.
99.7%
client
satisfaction
Top 20 UK Home Care Group
2021 – 2025
2021 – 2025
What is Home Care?
Our Home Care services are personalised, compassionate and help you or your loved one continue to live at home.
Sugar in your tea. Places to see. Friends to stay. Birthday traditions. Crossword puzzles. Our award winning Home Care goes the extra mile. We work hard to understand what makes life enjoyable to you and suggest ways to keep it that way.
Also known as Care at Home, Home Care helps you live independently where you feel most comfortable. Whether you need Care at Home after a fall, support with getting around or a little companionship, our friendly Carers are happy to help.
At Alina Homecare, we’re committed to listening to you about your needs and preferences because for us, it’s all about you.
Your home. Your care. Your choice.
Our Home Care services
Scroll sideways to explore our range of visiting Home Care & Live-in Care services.
Our services for conditions
Scroll sideways to explore our range of visiting Home Care & Live-in Care for conditions.
Why choose Home Care?
Our Carers deliver positive, quality care that is compassionate, gentle and always bespoke to you or your loved one. Good quality and respectful care is all about the small details. We learn your preferences from how you like your tea, when you want to get dressed and all your cherished routines. When you would like to receive care is up to you. We are very flexible and work around you. Our Visiting Care means we can pop in for 30 minutes or longer or we also provide Live-in Care and 24 Hour Care at Home.
There are many benefits and advantages to Care at Home. Scroll sideways to explore some of these advantages in more detail.
Award winning Home Care
At Alina Homecare, we’re regulated by the Care Quality Commission (CQC) and proud winners of the homecare.co.uk Top 20 UK Home Care Group Award in 2021, 2022, 2023, 2024 & 2025. We are extremely proud of the high standards of care we deliver and we’re passionate about making what we call the ‘Alina Difference’ to people’s lives.
Our Team of friendly Home Care Workers receive excellent quality training through our exclusive Alina Homecare Academy. They receive additional in-depth training for specific health conditions, such as dementia or Parkinson’s, so they have the knowledge to manage symptoms.
Why choose Alina Homecare?
Understanding
Our Teams have many years’ experience. We understand the challenges and we’re ready to help you every step of the way. Our entire service is designed to be simple.
Excellent Training
Our Teams are carefully selected and receive advanced training through our exclusive Alina Homecare Academy. We don’t use an agency or freelance staff to maintain our reputation.
Quality Care
Our strict performance guidelines, Care Quality Commission ratings and complete transparency via Birdie, our care monitoring app., give added confidence and quality assurance.
Personalised Care
At Alina Homecare, our Personalised Care is unique to each client. Home Care is flexible when circumstances change and always delivered with compassion, dignity and respect.
Does your loved one need Home Care?
Deciding you or your loved one needs Home Care can be difficult. It may feel uncomfortable to talk about personal and intimate topics with family or friends. It may also be challenging to trust someone with intimate tasks if you or they require Personal Care services.
Choosing our professional Home Care service can help in this situation. Using our Carers reduces or eliminates the need for close family and friends to perform intimate tasks for their loved ones. They can also help bridge the gap if you live far from family or are otherwise unable to provide as much support as your loved one requires.
Of course, it can even be a challenge to recognise a loved one needs help at home. There are some questions you can ask to assess their situation:
Are they struggling to maintain routines, like bathing or oral hygiene?
Our Carers can support daily routines so life can continue the way you like. We help with anything from errands like housework to using the bathroom and hoisting, or shopping.
Does your loved one have a condition that requires additional support?
Our Carers are trained to support complex needs including for conditions like dementia, Parkinson’s and more.
Is your loved one reluctant to go into a care home?
Care at Home is a popular alternative to residential care. This is because it can be cost effective and allows you or your loved to remain in the home you love.
Is your loved one lonely or isolated?
Our Carers aren’t just professional, they’re also friendly! We can spend time with you or your loved one for valuable companionship and a listening ear.
Does your loved one have mobility issues?
Our Teams help with getting out and about, whether it be going out in the community or getting into and out of bed. Our Carers can also support with getting to, from and using the bathroom.
Paying for Home Care
The cost of Care at Home varies according to your needs. Our services are competitively priced and provide excellent value for the care we deliver.
Our Team works with you to find a personalised care plan that suits your requirements, routine and budget.
Learn more about the cost of Home Care by completing our costs calculator. When you get in touch, we can arrange a free no obligation home visit to discuss your needs in more detail.
Home Care reviews
We’re proud to serve our clients across the South of England. Read how our Home Care services have benefited them with these independent reviews on homecare.co.uk:
I am writing this review with sincere gratitude for the manager and his Team at the Ringwood site. I reached out with a request for my Husband's Stepmother (who has…
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By the very nature of their care to our mum/ mum-in-law the Alina team in Salisbury gave our family total confidence about mum being in really good hands during her…
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From the first day that my husband came home from hospital the girls friendly and cheerful care was everything my husband needed. The girls were always confident and caring which…
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Always excellent and courteous. All the staff are really friendly, would definitely recommend.
the carer provided is punctual, friendly and very good with Mum, Mum is so pleased with the attention that she is given Thank you to two members of staff in…
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Our Dad passed away on July 5th at 4am. He had Vascular Dementia. During the proceeding 14 days Alina were instrumental in supporting us by supplying professional Carers on a…
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I'm very housebound nowadays. So occasional outings to meet up with friends and visit beautiful places are a real treat for me. I went out with my carer from Alina…
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I never thought my mum would accept carers in her home after the negative experience we had when she came out of hospital last year. I sought recommendations from 2…
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Recently used the Alina home care service for my dad when he came home from hospital. All the carers who visited dad were very good with him. They were all…
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Alina care stepped in and helped us when were were desperate caring for my dad at the end of his life. Everything took so long to kick in with the…
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The care my Mum has had over the years was excellent. When she needed palliative care they couldn't do enough, staying as long as was needed, helping with getting nurses…
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I found Alina care excellent from the first visit with the carer to assess my mother needs right up to when she was taken into a care home. In two…
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With my wife still in hospital, I came out of my stay to live alone (aged 93) with a left arm practically useless following a fracture. My daughter then arranged…
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When my sister & I acknowledged that it was time that our lovely Mum needed extra support that we weren't always able to give we had the unenviable task of…
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Alina have been very helpful from our first meeting and we have agreed a plan which is working very well for my mother and myself. The staff have been attentive…
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We hired Alina Homecare in February to ensure my mum was checked on twice day, given medication and given general company as she has dementia. The company within Tunbridge Wells…
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Alina helped keep my Dad safe in his own flat. The carers were flexible and friendly and the whole service was very responsive. Dad was seen by no more than…
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I rang a few local care providers and selected Alina based on initial conversation with the manager who was the most upbeat and positive individual I spoke with. I was…
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We chose Alina care to provide extra help to mum and our family in January 2025. Mum was desperate to stay at home, however, as her dementia care needs increased…
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The carers were excellent, on time and always willing to do anything my husband needed. Can not recommend highly enough.
This is the second time we have needed Alina Homecare to support our mother. We all have absolute confidence in the organisation based on our previous experience. It'starts with the…
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Alina Carers were really lovely and so sweet with mum. She enjoyed the company and I was grateful for their assistance. They seemed to always be there at just the…
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I had the misfortune of breaking my wrist in March. As I live alone I called in Alina Homecare for help. The team were absolutely first class, kind caring always…
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I am extremely pleased with my experience of Alina Homecare in Christchrch, Dorset. After carefully selecting this agency myself from reading other reviews, I can say that the staff who…
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Alina home care have served my parents extremely well in a professional manner. Reliability is a top priority for me arranging care for my elderly parents. We have a local…
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My mum has received excellent personalised care from every member of staff. The staff are all so kind and supportive. There is a real sense of good team working amongst…
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We found Alina to be an excellent home care provider where all the carers were friendly and helpful throughout the period of care. They were usually able to accommodate times…
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The lovely carers and staff at Alina Care company are absolutely fantastic! They go above and beyond to help and support our parents. We have complete peace of mind knowing…
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Alina provided care for our mom from February 2024 until June 2025. They were also there to support our dad. All of the carers were professional in their approach but…
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Alina has cared for my grandad for the last 11months starting with companion visits 3 times a week to 4 visits a day in the last month . Making sure…
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Our family are extremely grateful to Alina for their support in May which enabled my dad to attend some important family events. In addition to providing their normal morning and…
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The care that Alina care gave, during my father's long illness, has been of the highest standard. Everyone in the team gave the best care and wonderful support to my…
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We are very pleased with the service and patience the carer have when dealing with my father and my step-mother and all the carer workers have been lovely and my…
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Thank you to everyone at Alina Homecare Poole for your kindness and understanding towards my Mum and myself. The carers that have been helping me take care of Mum show…
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Signing up with Alina Homecare Poole has been the best decision and mum is so happy with the care she is receiving. From the moment mum met the team, she…
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Thank you Alina Homecare for the ongoing care provided for our Mum. As a family we have been very pleased we chose this company - the service has been excellent.…
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I am delighted to write such a positive review! My Mum started receiving home support on 1st April and the transition from family help to professional carers has been seamless.…
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Alina have provided excellent care for my mother. All of the carers are friendly and professional and do a good job and we like them. They also cope with requests…
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I can't thank Alina care enough for the kindness they all show my dad. The more we all get to know each other the better it gets. My dad has…
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I approached Alina to provide some temporary care for my mother while her regular carer was away. I was impressed that despite the short period of care they needed to…
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I'd like to thank all the staff at Alina Healthcare (Basingstoke) for their help in looking after my Aunt since last November. From the first call, initial setting out of…
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I can't fault the service provided by Alina Homecare. The staff are always punctual, polite and very efficient. The staff always arrive at their allocated time enabling me to plan…
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We needed some home care for our Mum after she was diagnosed with dementia and our experience with Alina was excellent right from the start. They responded very quickly to…
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I'm very pleased with the level of service provided by Alina Homecare. The visiting carers are friendly, supportive and very kind to Mum. They are quick to report and feedback…
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We had an unexpected need to arrange care at my house for my father-in-law for 10 days, and from the moment we called, we were met with compassion, professionalism, and…
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The care that Alina has shown my mum since she came out of hospital is excellent. The staff have been very caring and compassionate supporting her through the loss of…
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All the staff I have met are very good friendly and professional and nothing is to much trouble I have recently required help from a carer the management came round…
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Everybody at Alina have been so friendly to deal with, and nothing is too much trouble for them. All of the team of carers that visit my mum treat her…
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The care that I am receiving from your lovely team is exemplary. All the girls are so kind and totally professional. They are attentive to all my needs and carry…
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I have been with Alina for six weeks or so. I am very happy with the new management team at Alina in Leatherhead and all the carers that have enabled…
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Alina has been a very easy and helpful company to use. The carers and admin staff are all friendly and efficient. My husband has very advanced dementia. The carers are…
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My wife has dementia and I was finding it a strain to care for her without a break. I found Alina homecare and I could not be more pleased. I…
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I employed Alina Homecare as I required personal care after an operation. The Branch Manager was extremely knowledgeable and efficient in putting together a care package for me, which was…
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From the initial home visit assessment by the Alina Manager to discuss home care needs for my wife everything was explained very clearly and I felt at ease straight away.…
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Am really happy with the care that my mum receives from Alina care. The carers are brilliant looking after my mum. We have seen a big difference in her mood…
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My husband's uncle has been receiving care since October 2024 after months of ill health and continuous hospital visits. He has made a very good progress since receiving Alina Care…
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On a first visit from Alina Care we were pleasantly surprised to see the branch manager attend to introduce the carer to my husband. We thought this was a lovely…
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From the very first contact Alina has been very easy to deal with. They listen carefully and try very hard to complete all the tasks. My mother did not want…
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When my aunt needed care in her home we contacted a few agencies but were impressed by Alina. The lady immediately found a way to strike the beginnings of a…
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Alina are a great company with staff that genuinely seem to care about their clients. They are very professional and do their best to make sure that the carers are…
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All carer personal that have been assigned have been very polite, efficient and professional. They always greet mum with a warm and friendly smile and are always willing to help…
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Look forward to seeing my carers each morning, particularly the regulars - not so keen on substitutes - although I know it is sometimes necessary and they are perfectly adequate,…
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Our experience of Alina Homecare Taunton has been entirely positive. The staff have been exceptional and we have complete confidence in the care they're providing to my husband's parents. They…
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From initially setting up the care for my parents some months ago through to the continuing daily support, I have been extremely impressed by the compassion and understanding shown by…
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Alina Care were first class with their care package for my mother. The staff were not only efficient in all areas but were also friendly and always went the 'extra…
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Overall we are delighted with care we receive very happy. we are happy with all the care that the company supplies the staff are great and go out of there…
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Ever since (I can't remember the exact date) we have had Alina as moms care providers the service, care & attention to detail the friendliness to the family & the…
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Alina Homecare are the best care agency I have ever been with, all the carers are all so lovely and they are so respectful. I would really recommend this amazing…
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We were lucky enough to have Alina Homecare as mum's carers for two months before she was placed into a care home. From the moment we met the manager the…
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I can't recommend this care provider too highly. The initial assessment focused on me as a person and what I needed (I needed short term care after an accident). All…
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I have been so impressed with the service and care my mum has received so far since introducing her to Alina Homecare. The initial face to face meeting with the…
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I've been using Alina Home Care for over the last 6 months I asked to not have to many different carers as I have a lot of personal care and…
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Alina Home care Bromsgrove have been brilliant we started with them in February/March 25 with just a couple of visits a week to start with and this then developed into…
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Alina have been caring for my Dad living with dementia for the last 12 months+, they turn up on time, do what they need without fuss, albeit he doesn't recall.…
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We used Alina Care for 6 months. We had daycare and some night care and I can't thank them enough for their dedication to looking after my husband, all the…
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Alina Care went beyond their remit, showing dedication and compassion to my father in a difficult situation. Always cheerful, prompt and encouraging. I felt they went the extra mile, always…
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My partner has daily visits to assist with washing and dressing following a serious accident earlier in the year. The carers who visit him are kind, courteous and professional and…
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Not used for very long but pleased with service up to now. Always polite and friendly and get on with job efficiently.
Very kind and flexible care of our father. The team were able to adapt to his changing needs. Dad really looked forward to seeing them. In fact, the team supported…
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I am really pleased with the service provided by Alina Homecare. My mum has twice weekly visits from a wonderful carer who provides companionship. My mum has grown really attached…
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At first I was embarrassed but quickly put at ease I am treated with dignity and respect but also in a very kind way it's like having a friend in…
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Efficient staff. The people that helped my friend are very helpful and always considered her feelings. They made sure she was safe and happy and any concerns were relayed back…
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They were all absolutely wonderful in caring for my grandmother. Always proactive, friendly and helpful. Would definitely recommend and the whole family are very grateful that we got such a…
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Alina has been helping me care for my mum for the last three months. From the very beginning they showed warmth, empathy and always with a sense of professionalism. The…
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The home care provider has been most supportive during a month which was quite difficult for us.We have had help with all types of housework as well as assistance with…
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Right from the "get-go" my husband and I found your North Bristol team wonderful! We were both in our 80s and finding living in our flat with no help increasingly…
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The carers are always cheerful, polite and willing to carry out whatever tasks are requested. They engage with my wife and encourage her as well as assisting her mobility when…
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All of the staff that care for my Mother have been kind and compassionate, listening carefully and always respectful towards her. She was very nervous about having personal care but…
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Amazing live-in carer and fantastic support from all carers. Efficient, kind, reliable, friendly, hard working.
The carers were all lovely, they went above and beyond. I can't praise them all enough.
Alina have been very responsive to my parents' needs and provided a high level of care and supervision of that care. We have had a very personalised approach and genuine…
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From the initial assessment of my father's care needs till the last conversation I had with the Branch manager I found Alina Homecare to be of high standard. On the…
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A professional service provided by dedicated and well trained individuals that throughout were anxious to improve their patients quality of life, and work towards assisting their patients to full recovery.…
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My aunt was cared for very well and all of her needs were always met. Whenever we needed extra help this was easily arranged for us. Communication was excellent and…
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I would like to express our thanks for the professional way all the carers have supported my husband. They have allowed him to retain his dignity while providing the care…
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The carers are always punctual for their arrival time. They are most friendly to talk to and very caring in al ways to my wife's needs. Never hesitate to ask…
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Mum has been receiving twice daily visits from Alina care staff. The care provided has been excellent and there has been helpful and timely communication of any concerns or issues…
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Very helpful and friendly staff, nothing negative to report. From the first visit of introducing themselves they have been very efficient and professional. The app is a brilliant idea as…
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Very Happy with the care my friend gets from all of the team. They really try to engage my friend, encouraging him to be the independent self he was a…
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On the whole very good.
We are very pleased with Alina home care in Maldon. We now have a regular team to look after my father, they are all very professional and certainly make all…
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Fully managed support
Dedicated Team
Our experienced local Teams know their communities inside out. From your local GP to your local supermarket, their knowledge helps make life easier. With central support, you can enjoy added peace of mind.
Quality Team
Our central Quality Team sets us apart from agencies and self-employed Carers. Our award winning care is reliable, regulated by the CQC and reinforced by our unwavering commitment to quality care.
Exclusive Training
All our Care Workers are carefully selected and receive excellent training through our exclusive Alina Homecare Academy. We don’t use agency or freelance staff to protect our quality reputation.
Care Monitoring
Enjoy full transparency via our care monitoring app., allowing you and your loved ones to track Home Care as it happens. The app. monitors all aspects of care from mood changes to medication for more confidence.
Quick questions
What is Home Care?
We have a guide to help answer the question ‘What is Home Care?‘ Also known as Home Care, Care at Home is personalised support that enables you to stay at home for longer. Sometimes we need a little more support than usual – and Care at Home is a way of receiving assistance where you feel most comfortable. Whether it’s home help with daily tasks, medication, getting ready for the day or assistance after an accident, our Teams can help in making your life easier.
How does Home Care work?
Home Care is a flexible service tailored to your specific needs. We work with you to agree a care plan with as much care as you need and including the support you need. For some people, this might be companionship and help with daily housekeeping tasks. For others, this could mean more specialist help like hoisting, or even continuous 24 Hour Home Care and Live-in Care.
What is the difference between Home Care & Live-in Care?
The main difference is that Home Care involves a Carer visiting you throughout the day and these visits can be as little as 30 minutes. On the other hand, Live-in Care involves your Carer moving in with you full time. Either way, you’ll receive quality care in the comfort of your home. With Live-in Care, enjoy continuous support and reassurance that there’s someone in the home all day if you need any help. There are lots of types of Home Care available, from Companionship Care to Personal Care and more specialist support services for conditions such as dementia and strokes. If you need help overnight, you could opt for a Live-in Carer or choose our Waking Nights service.
What’s included?
Home Care can be whatever you want it to be! Our range of services include Personal Care, Domestic Care, Companion Care, Palliative Care and Respite Care. We also offer Live-in Care and Overnight Care if a waking night or sleeping night service is what you need.
How much does a Home Carer cost per hour?
Home Care costs vary depending on many factors. Costs will be determined by the type of care needed, how often it’s needed and where you or your loved one live. Most of our Home Care services are charged on an hourly or part-hourly basis to ensure care remains fully flexible and changeable to suit your needs. However, if Overnight Care or Live-in Care is required, costs can be charged at a fixed rate. To learn more about how much Home Care costs, contact your local Alina Homecare Team for a more comprehensive cost assessment.
When should I consider Home Care?
Everyone’s process of preparing for Home Care is different. We can help in any circumstance. You or your loved one may be feeling overwhelmed, there could be an emergency, your main caregiver may be away, or you may simply like some company. We tailor our Home Care to suit your individual needs, so you can receive as much or as little help as necessary.
Is it suitable if I need specialist Home Care?
Absolutely. We can include more specialist services for conditions like Multiple Sclerosis , Parkinson’s, dementia, cancer and more. If necessary, we can also arrange for a second Care Worker to help during your visit if you have more complex needs.
Where can I read reviews?
You can hear firsthand from many of our clients on our homecare.co.uk profile as well as Google Business. We’re proudly recommended by 97% of our clients!
How do I get home help?
Home help is just a phone call or email away! Shortly after contacting us, your nearest Alina Homecare Team will be in touch to better understand your needs and how we can help. After a free no obligation consultation held at your home, the Team will create a detailed and tailored Home Care plan for you and discuss costs. With your agreement, the care delivery can begin.
Why should I choose Home Care vs a care home?
Home Care is great for those who wish to remain in the comfort of their home but need extra support. Moving into a residential care facility can be daunting and many prefer to remain in a familiar environment surrounded by special memories. Home Care also provides personalised support that’s conducted in a manner to suit your needs and preferences. Unfortunately, care homes can’t provide the same level of dedicated and personalised care. In a care home, staff attention is shared between multiple residents. Ultimately, it comes down to personal preference and what you think would work best for you. Read our guide comparing Home Care with care homes.
How quickly can care be arranged?
We operate a responsive service. We work wherever possible to your timings and work very hard to ensure your care is in place when it’s needed. In most instances, we’re able to install care within 48 hours of initial contact, sometimes sooner if required. If you need Emergency Care, please contact your local Alina Homecare Team.
How does Alina Homecare compare to an introductory agency?
Introductory agencies are not regulated and quality cannot be guaranteed. We provide fully regulated services that are inspected by the Care Quality Commission (CQC). We also provide full and exclusive training for our Care Workers, whereas private Carer and agency Carers may not have comprehensive training. In addition to this, our services are also backed up with central support; this means you can count on us even if your Care Worker needs time off as our local Team can step in to ensure continuity of care.
What areas do you cover?
We provide care across the South of England. Find your local Team.
How is Home Care monitored?
Our branches are registered with the CQC, the independent regulator of health and adult social care in England. Their ratings reflect our commitment to quality assured care and gives you added confidence that our services meet the highest quality standards.
In addition to this, we are proud to partner with Birdie Care. Birdie’s innovative care technology enables us to digitally log and monitor the support we provide. The Birdie Family App, with your consent, also allows full visibility of care at any time for you and your loved ones. It’s a great way of providing added reassurance that you’re receiving the highest quality care.