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Award winning
Home Care

Find quality Home Care in your area.

Alina Homecare stroke home care awards

99.8%
client satisfaction score
Award Logo
Top 20 UK Home Care Group 2021 – 2025
CQC Logo
Regulated by CQC
UKLICA Logo
UK Live-in Care Association members
99.8%
client satisfaction score
Award Logo
Top 20 UK Home Care Group 2021 – 2025
CQC Logo
Regulated by CQC
UKLICA Logo
UK Live-in Care Association members

What is
Home Care?

Our Home Care services are personalised, compassionate and help you or your loved one continue to live at home.

Sugar in your tea. Places to see. Friends to stay. Birthday traditions. Crossword puzzles. Our award winning Home Care goes the extra mile. We work hard to understand what makes life enjoyable to you and suggest ways to keep it that way.

Also known as Care at Home, Home Care helps you live independently where you feel most comfortable. Whether you need Care at Home after a fall, support with getting around or a little companionship, our friendly Carers are happy to help.

At Alina Homecare, we’re committed to listening to you about your needs and preferences because for us, it’s all about you.

Your home, Your care, Your choice.

Our 9.6 review score shows how our Home Care can make a positive impact on daily life. We always keep your loved one at the heart of what we do.

Award winning
Home Care

At Alina Homecare, we’re regulated by the Care Quality Commission (CQC) and proud winners of the homecare.co.uk Top 20 UK Home Care Group Award in 2021, 2022, 2023, 2024 & 2025.

We are extremely proud of the high standards of care we deliver and we’re passionate about making what we call the ‘Alina Difference’ to people’s lives. Our Team of friendly Home Care Workers receive excellent quality training through our exclusive Alina Homecare Academy.

They receive additional in-depth training for specific health conditions, such as dementia or Parkinson’s, so they have the knowledge to manage symptoms.

Our Home Care services

Explore our range of visiting Home Care & Live-in Care for a wide range of needs and conditions.

How much does it cost?

The cost of Care at Home varies according to your needs. Our services are competitively priced and provide excellent value for the care we deliver.

Our Team works with you to find a personalised care plan that suits your requirements, routine and budget. Learn more about the cost of Home Care by completing our costs calculator.

When you get in touch, we can arrange a free no obligation home visit to discuss your needs in more detail.

Chat with your local Alina Homecare Team as they can guide you on costs by talking through your requirements. You can also use our Costs Calculator.

What makes Alina Homecare different?

Our services stand out because we have professionally trained Carers who are passionate about making life easier. We make sure family members are part of care planning so that care is individualised to each person. It’s all about meeting you and your loved one’s specific needs as together your care journey progresses.

Experienced & Specially Trained Carers

The quality of care you receive is directly affected by a care provider’s knowledge and their ability to help others. Our Teams receive exclusive training from our Alina Homecare Academy to meet our exacting standards, helping people stay independent in the comfort of their own home.

  • Enhanced DBS Checks
  • Background Verification
  • Exclusive Training
  • Rigorous Recruitment
  • Ongoing Assessment
Professional carer with elderly client

Consistency & Compassion

Having the same Carer or Carers is very important for people with cognitive decline. Our local Teams build relationships with you and your loved ones, supported by our professional Teams.

Multi-generational family sitting together

Family Focused Care Planning

We make sure family members are part of care planning so that care is individualised. With consent, this includes a real time care monitoring app. for the entire family.

Caring hands together showing compassion

Award Winning & CQC Regulated

Top 20 UK Home Care Group 2021-2025. Unlike private carers who may be untrained, all our Carers have full training, meet industry regulations and adhere to strict quality controls.

Top 20 UK Home Care Group
2021 – 2025

Do you need Home Care?

Deciding you or your loved one needs Home Care can be difficult. It may feel uncomfortable to talk about personal and intimate topics with family or friends.

It may also be challenging to trust someone with intimate tasks if you or they require Personal Care services. Choosing our professional Home Care service can help in this situation. Using our Carers reduces or eliminates the need for close family and friends to perform intimate tasks for their loved ones.

They can also help bridge the gap if you live far from family or are otherwise unable to provide as much support as your loved one requires. Of course, it can even be a challenge to recognise a loved one needs help at home.

Click the photo to explore signs you might need Home Care…

Signs Your Loved One Needs Home Care
+ Happier at home
+ Routine
+ Loneliness
+ Medical condition
+ Mobility issues

Reluctant to Go Into a Care Home?

Care at Home is a popular alternative to residential care. This is because it can be cost effective and allows you or your loved one to remain in the home you love.

Living at home means staying surrounded by familiar belongings, cherished memories, and the comfort of your own space. Our care services enable you to maintain independence and quality of life in the place where you feel most comfortable and secure.

Struggling to Maintain Routines?

Our Carers can support daily routines so life can continue the way you like. We help with anything from errands like housework to using the bathroom and hoisting, or shopping.

Whether it’s bathing, oral hygiene, meal preparation, or household tasks, we ensure your daily routine is maintained with dignity and respect. Our support helps you maintain independence while ensuring all essential activities are completed safely and comfortably.

Feeling Lonely or Isolated?

Our Carers aren’t just professional, they’re also friendly! We can spend time with you or your loved one for valuable companionship and a listening ear.

Social connection is vital for wellbeing. Our care goes beyond physical assistance – we provide meaningful companionship, engaging conversation, and emotional support. Whether it’s sharing a cup of tea, going for a walk, or simply having someone to talk to, we’re here to brighten your day.

Living With a Medical Condition?

Our Carers are trained to support complex needs including for conditions like dementia, Parkinson’s and more.

We understand that many health conditions require specialized care and attention. Our trained care professionals work closely with healthcare providers to ensure proper medication management, monitoring of symptoms, and support tailored to your specific medical needs. You can feel confident that you’re receiving expert care from people who understand your condition.

Experiencing Mobility Issues?

Our Teams help with getting out and about, whether it be going out in the community or getting into and out of bed. Our Carers can also support with getting to, from and using the bathroom.

Mobility challenges shouldn’t limit your life. We provide safe assistance with transfers, walking, and moving around your home. Whether you need help using mobility aids, getting dressed, or simply moving from room to room, our trained carers ensure your safety while encouraging as much independence as possible.

Home Care stories

Many people feel that having a Visiting Carer at home helps in more ways than one. In addition to the help they need, it’s also comforting to have company at home. The best type of care is the kind that meets the specific needs of each person. Your loved one can still enjoy life in the place they know best – their own home.

Alina are absolutely brilliant
Chris J., Son

Background

Chris’s loved one had dementia/Alzheimer’s and needed specialised Home Care that understood the unique challenges of cognitive decline while maintaining dignity.

Challenge

Managing unpredictable dementia behaviours, ensuring safety at home, and finding Carers trained to handle the emotional and practical complexities of dementia care.

Solution

We provided dementia trained Carers who approached care with patience and understanding. They adapted to changing needs, communicated effectively with family, and maintained a caring, supportive environment.

We have used Alina care for more than 2 years and have had excellent care for Mother along the way
Felicity L., Daughter

Background

Felicity’s family member needed practical Home Care support including shopping, housekeeping, and domestic tasks to maintain independence and quality of life at home.

Challenge

Finding Carers who would truly care about their loved one’s wellbeing, providing reliable support with household duties while building genuine relationships.

Solution

We provided dedicated Carers who helped with shopping, cleaning, and domestic tasks while building warm friendships. We delivered consistent, reliable support stepping up as needs changed.

We were so impressed by with Alina Homecare from the very outset
Joanne S., Niece

Background

Joanne’s family member needed 24-hour Live-in Care support to remain safely at home, requiring comprehensive assessment and personalised care planning.

Challenge

Finding a Live-in Care provider who would take time to understand complex individual needs, provide excellent matching with compatible Carers, and ensure seamless coordination.

Solution

We conducted thorough assessments spending quality time understanding needs. They provided well matched Live-in Carers who delivered professional, compassionate 24 hour support allowing independence at home.

How to arrange Home Care

When you choose Home Care, our priority is to provide reliable, compassionate support that helps you or your loved one live comfortably and safely at home. Our Home Care teams are made up of fully trained professionals who bring not only practical skills, but also patience, respect, and genuine care to every visit.

We take time to understand your needs so we can deliver the right level of support. Whether you require help with daily routines, personal care, medication prompts, mobility, or companionship, our carers are experienced and committed to giving you their full attention.

Our approach is simple: consistent, high‑quality Home Care delivered by people who are dedicated to making everyday life easier, safer, and more enjoyable.

We focus on building trust, maintaining dignity, and supporting independence — all within the comfort of your own home.

The first thing you need to do is find out what your loved one really needs. You and your loved one’s voice is a crucial component of any care planning. Initially, they might need help with Home Care, daily tasks or just some emotional support. When we have this information, we can make a personalised care plan.

  • Comprehensive assessment of care needs
  • Family input and loved one’s preferences
  • Personalised care plan development
  • Local support services coordination

Finding the right care plan is not just about finding skilled care providers. It’s also about choosing visits and tasks that match and enhance you or your loved one’s needs and likes.

  • We work closely with you
  • Specialised care training
  • Ongoing care package review

Once you choose Alina Homecare, the care plan can start right away. Home Care can help with many things. This may be personal hygiene, tackling elderly loneliness or getting dressed.

  • Immediate care plan implementation
  • Personal hygiene and daily tasks
  • Companionship and social interaction
  • Peace of mind for families

Our Reviews

9.6 /10
Review Score
Based on 1,240 reviews from homecare.co.uk
★★★★★
5.0/5
We as a family have been using Alina home care for roughly 4 months now for everyday care home visits for mum and dad.After meeting…... Read more
N
N M
Son of Client/Service User
Dec 11, 2025
★★★★★
5.0/5
Alina Home Care has been an absolute lifeline for me/my family, and I couldn't recommend them enough! The entire team, from the office staff to…... Read more
H
H S
Client / Service User
Nov 07, 2025
★★★★★
5.0/5
Thankyou for making my mother in laws transition to accepting home care so seamless. Your kindness and compassion has helped us all at such a…... Read more
T
T R
Daughter-in-law of Client/Service User
Nov 07, 2025
★★★★★
5.0/5
On the back of a very sudden health setback for my 92 year old mother who lives alone, with me abroad, I had to find…... Read more
M
Min K
Client / Service User
Oct 23, 2025
★★★★★
5.0/5
The carers at Alina Homecare are really kind, friendly and compassionate. We had to arrange a care package at quite short notice and this was…... Read more
A
Amy O
Mother of Client/Service User
Oct 22, 2025
★★★★★
5.0/5
Great meeting Emily and explaining everything about home care dad felt very comfortable with the carers and felt more like friends than visitors. Helped in…... Read more
R
Robert N
Son of Client/Service User
Oct 10, 2025
★★★★★
4.8/5
Alina continue to provide an excellent and responsive service to my father and mother. In particular, the support from live in care that enabled my…... Read more
K
K R
Daughter of Client/Service User
Oct 04, 2025
★★★★★
4.5/5
Alina Home Care has provided a very good, comprehensive care package. It has understood the needs of my sister and has kept me informed of…... Read more
H
Heather B
Sister of Client/Service User
Sep 27, 2025
★★★★★
5.0/5
Mum previously received care from Alina in the morning to help with personal care. We needed to increase the care to 4 times a day…... Read more
C
Claire T
Daughter of Client/Service User
Sep 22, 2025
★★★★★
5.0/5
It was very easy to deal with Alina Homecare. The person I dealt with arrived each day within the stated time slot, helped me get…... Read more
M
M R
Client / Service User
Sep 04, 2025
★★★★☆
4.0/5
Mum chose Alina in the first place several years ago because she could stay with them as her needs increased. That was a very good…... Read more
S
S M
Daughter of Client/Service User
Aug 21, 2025
★★★★★
5.0/5
After having previous care companies who only seemed motivated to money it is very refreshing to be working with a company who has the client…... Read more
T
Tom S
Client / Service User
Jul 14, 2025
★★★★☆
4.2/5
I am writing this review with sincere gratitude for the manager and his Team at the Ringwood site. I reached out with a request for…... Read more
S
Stephanie E
Wife of Client/Service User
Jul 10, 2025
★★★★★
5.0/5
Recently used the Alina home care service for my dad when he came home from hospital. All the carers who visited dad were very good…... Read more
L
Leona G
Daughter of Client/Service User
Jun 28, 2025
★★★★★
5.0/5
With my wife still in hospital, I came out of my stay to live alone (aged 93) with a left arm practically useless following a…... Read more
R
Ron S
Client / Service User
Jun 20, 2025
★★★★★
4.7/5
Alina home care have served my parents extremely well in a professional manner. Reliability is a top priority for me arranging care for my elderly…... Read more
S
Stephen W
Client / Service User
Jun 10, 2025
★★★★★
5.0/5
We found Alina to be an excellent home care provider where all the carers were friendly and helpful throughout the period of care. They were…... Read more
P
Phil A
Son of Client/Service User
Jun 07, 2025
★★★★★
5.0/5
We needed some home care for our Mum after she was diagnosed with dementia and our experience with Alina was excellent right from the start.…... Read more
A
Ann F
Daughter of Client/Service User
May 21, 2025
★★★★★
4.8/5
From the initial home visit assessment by the Alina Manager to discuss home care needs for my wife everything was explained very clearly and I…... Read more
D
David I
Husband of Client/Service User
May 04, 2025
★★★★★
5.0/5
I've been using Alina Home Care for over the last 6 months I asked to not have to many different carers as I have a…... Read more
A
Andrew W
Client / Service User
Apr 03, 2025
★★★★★
5.0/5
We as a family have been using Alina home care for roughly 4 months now for everyday care home visits for mum and dad.After meeting…... Read more
N
N M
Son of Client/Service User
Dec 11, 2025
★★★★★
5.0/5
Alina Home Care has been an absolute lifeline for me/my family, and I couldn't recommend them enough! The entire team, from the office staff to…... Read more
H
H S
Client / Service User
Nov 07, 2025
★★★★★
5.0/5
Thankyou for making my mother in laws transition to accepting home care so seamless. Your kindness and compassion has helped us all at such a…... Read more
T
T R
Daughter-in-law of Client/Service User
Nov 07, 2025
★★★★★
5.0/5
On the back of a very sudden health setback for my 92 year old mother who lives alone, with me abroad, I had to find…... Read more
M
Min K
Client / Service User
Oct 23, 2025
★★★★★
5.0/5
The carers at Alina Homecare are really kind, friendly and compassionate. We had to arrange a care package at quite short notice and this was…... Read more
A
Amy O
Mother of Client/Service User
Oct 22, 2025
★★★★★
5.0/5
Great meeting Emily and explaining everything about home care dad felt very comfortable with the carers and felt more like friends than visitors. Helped in…... Read more
R
Robert N
Son of Client/Service User
Oct 10, 2025
★★★★★
4.8/5
Alina continue to provide an excellent and responsive service to my father and mother. In particular, the support from live in care that enabled my…... Read more
K
K R
Daughter of Client/Service User
Oct 04, 2025
★★★★★
4.5/5
Alina Home Care has provided a very good, comprehensive care package. It has understood the needs of my sister and has kept me informed of…... Read more
H
Heather B
Sister of Client/Service User
Sep 27, 2025
★★★★★
5.0/5
Mum previously received care from Alina in the morning to help with personal care. We needed to increase the care to 4 times a day…... Read more
C
Claire T
Daughter of Client/Service User
Sep 22, 2025
★★★★★
5.0/5
It was very easy to deal with Alina Homecare. The person I dealt with arrived each day within the stated time slot, helped me get…... Read more
M
M R
Client / Service User
Sep 04, 2025
★★★★☆
4.0/5
Mum chose Alina in the first place several years ago because she could stay with them as her needs increased. That was a very good…... Read more
S
S M
Daughter of Client/Service User
Aug 21, 2025
★★★★★
5.0/5
After having previous care companies who only seemed motivated to money it is very refreshing to be working with a company who has the client…... Read more
T
Tom S
Client / Service User
Jul 14, 2025
★★★★☆
4.2/5
I am writing this review with sincere gratitude for the manager and his Team at the Ringwood site. I reached out with a request for…... Read more
S
Stephanie E
Wife of Client/Service User
Jul 10, 2025
★★★★★
5.0/5
Recently used the Alina home care service for my dad when he came home from hospital. All the carers who visited dad were very good…... Read more
L
Leona G
Daughter of Client/Service User
Jun 28, 2025
★★★★★
5.0/5
With my wife still in hospital, I came out of my stay to live alone (aged 93) with a left arm practically useless following a…... Read more
R
Ron S
Client / Service User
Jun 20, 2025
★★★★★
4.7/5
Alina home care have served my parents extremely well in a professional manner. Reliability is a top priority for me arranging care for my elderly…... Read more
S
Stephen W
Client / Service User
Jun 10, 2025
★★★★★
5.0/5
We found Alina to be an excellent home care provider where all the carers were friendly and helpful throughout the period of care. They were…... Read more
P
Phil A
Son of Client/Service User
Jun 07, 2025
★★★★★
5.0/5
We needed some home care for our Mum after she was diagnosed with dementia and our experience with Alina was excellent right from the start.…... Read more
A
Ann F
Daughter of Client/Service User
May 21, 2025
★★★★★
4.8/5
From the initial home visit assessment by the Alina Manager to discuss home care needs for my wife everything was explained very clearly and I…... Read more
D
David I
Husband of Client/Service User
May 04, 2025
★★★★★
5.0/5
I've been using Alina Home Care for over the last 6 months I asked to not have to many different carers as I have a…... Read more
A
Andrew W
Client / Service User
Apr 03, 2025
★★★★☆
4.0/5
Mum chose Alina in the first place several years ago because she could stay with them as her needs increased. That was a very good…... Read more
S
S M
Daughter of Client/Service User
Aug 21, 2025
★★★★★
5.0/5
After having previous care companies who only seemed motivated to money it is very refreshing to be working with a company who has the client…... Read more
T
Tom S
Client / Service User
Jul 14, 2025
★★★★☆
4.2/5
I am writing this review with sincere gratitude for the manager and his Team at the Ringwood site. I reached out with a request for…... Read more
S
Stephanie E
Wife of Client/Service User
Jul 10, 2025
★★★★★
5.0/5
Recently used the Alina home care service for my dad when he came home from hospital. All the carers who visited dad were very good…... Read more
L
Leona G
Daughter of Client/Service User
Jun 28, 2025
★★★★★
5.0/5
With my wife still in hospital, I came out of my stay to live alone (aged 93) with a left arm practically useless following a…... Read more
R
Ron S
Client / Service User
Jun 20, 2025
★★★★★
4.7/5
Alina home care have served my parents extremely well in a professional manner. Reliability is a top priority for me arranging care for my elderly…... Read more
S
Stephen W
Client / Service User
Jun 10, 2025
★★★★★
5.0/5
We found Alina to be an excellent home care provider where all the carers were friendly and helpful throughout the period of care. They were…... Read more
P
Phil A
Son of Client/Service User
Jun 07, 2025
★★★★★
5.0/5
We needed some home care for our Mum after she was diagnosed with dementia and our experience with Alina was excellent right from the start.…... Read more
A
Ann F
Daughter of Client/Service User
May 21, 2025
★★★★★
4.8/5
From the initial home visit assessment by the Alina Manager to discuss home care needs for my wife everything was explained very clearly and I…... Read more
D
David I
Husband of Client/Service User
May 04, 2025
★★★★★
5.0/5
I've been using Alina Home Care for over the last 6 months I asked to not have to many different carers as I have a…... Read more
A
Andrew W
Client / Service User
Apr 03, 2025
★★★★☆
4.0/5
Mum chose Alina in the first place several years ago because she could stay with them as her needs increased. That was a very good…... Read more
S
S M
Daughter of Client/Service User
Aug 21, 2025
★★★★★
5.0/5
After having previous care companies who only seemed motivated to money it is very refreshing to be working with a company who has the client…... Read more
T
Tom S
Client / Service User
Jul 14, 2025
★★★★☆
4.2/5
I am writing this review with sincere gratitude for the manager and his Team at the Ringwood site. I reached out with a request for…... Read more
S
Stephanie E
Wife of Client/Service User
Jul 10, 2025
★★★★★
5.0/5
Recently used the Alina home care service for my dad when he came home from hospital. All the carers who visited dad were very good…... Read more
L
Leona G
Daughter of Client/Service User
Jun 28, 2025
★★★★★
5.0/5
With my wife still in hospital, I came out of my stay to live alone (aged 93) with a left arm practically useless following a…... Read more
R
Ron S
Client / Service User
Jun 20, 2025
★★★★★
4.7/5
Alina home care have served my parents extremely well in a professional manner. Reliability is a top priority for me arranging care for my elderly…... Read more
S
Stephen W
Client / Service User
Jun 10, 2025
★★★★★
5.0/5
We found Alina to be an excellent home care provider where all the carers were friendly and helpful throughout the period of care. They were…... Read more
P
Phil A
Son of Client/Service User
Jun 07, 2025
★★★★★
5.0/5
We needed some home care for our Mum after she was diagnosed with dementia and our experience with Alina was excellent right from the start.…... Read more
A
Ann F
Daughter of Client/Service User
May 21, 2025
★★★★★
4.8/5
From the initial home visit assessment by the Alina Manager to discuss home care needs for my wife everything was explained very clearly and I…... Read more
D
David I
Husband of Client/Service User
May 04, 2025
★★★★★
5.0/5
I've been using Alina Home Care for over the last 6 months I asked to not have to many different carers as I have a…... Read more
A
Andrew W
Client / Service User
Apr 03, 2025
×

What are the benefits of Home Care?

Our Carers deliver positive, quality care that is compassionate, gentle and always bespoke to you or your loved one. Good quality and respectful care is all about the small details. We learn your preferences from how you like your tea, when you want to get dressed and all your cherished routines. When you would like to receive care is up to you. We are very flexible and work around you. Our Visiting Care means we can pop in for 30 minutes or longer or we also provide Live-in Care and 24 Hour Care at Home.

Personalised

Cost Effective

Improve Hygiene

Independence

Stay Local

Peace of Mind

Maintain Routine

Preserve Dignity

Stay Together

Keep Pets

Enjoy Company

Personalised

Unlike most residential care, Home Care is fully focused on supporting you alone. With Live-in Care, one to one support is round the clock.

Quick Questions

What is Home Care?

We have a guide to help answer the question ‘What is Home Care?‘ Also known as Home Care, Care at Home is personalised support that enables you to stay at home for longer. Sometimes we need a little more support than usual – and Care at Home is a way of receiving assistance where you feel most comfortable. Whether it’s home help with daily tasks, medication, getting ready for the day or assistance after an accident, our Teams can help in making your life easier.

How does Home Care work?

Home Care is a flexible service tailored to your specific needs. We work with you to agree a care plan with as much care as you need and including the support you need. For some people, this might be companionship and help with daily housekeeping tasks. For others, this could mean more specialist help like hoisting, or even continuous 24 Hour Home Care and Live-in Care.

What is the difference between Home Care & Live-in Care?

The main difference is that Home Care involves a Carer visiting you throughout the day and these visits can be as little as 30 minutes. On the other hand, Live-in Care involves your Carer moving in with you full time. Either way, you’ll receive quality care in the comfort of your home. With Live-in Care, enjoy continuous support and reassurance that there’s someone in the home all day if you need any help. There are lots of types of Home Care available, from Companionship Care to Personal Care and more specialist support services for conditions such as dementia and strokes. If you need help overnight, you could opt for a Live-in Carer or choose our Waking Nights service.

What's included?

Home Care can be whatever you want it to be! Our range of services include Personal Care, Domestic Care, Companion Care, Palliative Care and Respite Care. We also offer Live-in Care and Overnight Care if a waking night or sleeping night service is what you need.

Is it suitable if I need specialist Home Care?

Absolutely. We can include more specialist services for conditions like Multiple Sclerosis , Parkinson’s, dementia, cancer and more. If necessary, we can also arrange for a second Care Worker to help during your visit if you have more complex needs.

How much does a Home Carer cost per hour?

Home Care costs vary depending on many factors. Costs will be determined by the type of care needed, how often it’s needed and where you or your loved one live. Most of our Home Care services are charged on an hourly or part-hourly basis to ensure care remains fully flexible and changeable to suit your needs. However, if Overnight Care or Live-in Care is required, costs can be charged at a fixed rate. To learn more about how much Home Care costs, contact your local Alina Homecare Team for a more comprehensive cost assessment.

Why should I choose Home Care vs a care home?

Home Care is great for those who wish to remain in the comfort of their home but need extra support. Moving into a residential care facility can be daunting and many prefer to remain in a familiar environment surrounded by special memories. Home Care also provides personalised support that’s conducted in a manner to suit your needs and preferences. Unfortunately, care homes can’t provide the same level of dedicated and personalised care. In a care home, staff attention is shared between multiple residents. Ultimately, it comes down to personal preference and what you think would work best for you. Read our guide comparing Home Care with care homes.

How does Alina Homecare compare to an introductory agency?

Introductory agencies are not regulated and quality cannot be guaranteed. We provide fully regulated services that are inspected by the Care Quality Commission (CQC). We also provide full and exclusive training for our Care Workers, whereas private Carer and agency Carers may not have comprehensive training. In addition to this, our services are also backed up with central support; this means you can count on us even if your Care Worker needs time off as our local Team can step in to ensure continuity of care.

Where can I read reviews?

You can hear first hand from many of our clients on our homecare.co.uk profile as well as Google Business. We’re proudly recommended by 97% of our clients!

When should I consider Home Care?

Everyone’s process of preparing for Home Care is different. We can help in any circumstance. You or your loved one may be feeling overwhelmed, there could be an emergency, your main caregiver may be away, or you may simply like some company. We tailor our Home Care to suit your individual needs, so you can receive as much or as little help as necessary.

How do I get home help?

Home help is just a phone call or email away! Shortly after contacting us, your nearest Alina Homecare Team will be in touch to better understand your needs and how we can help. After a free no obligation consultation held at your home, the Team will create a detailed and tailored Home Care plan for you and discuss costs. With your agreement, the care delivery can begin.

How quickly can care be arranged?

In most instances, we’re able to install care within 24 hours of initial contact, sometimes sooner if required. We operate a responsive service. Wherever possible, we work to your timings and work very hard to ensure your care is in place when it’s needed. If you need Emergency Care, please contact your local Alina Homecare Team.

What areas do you cover?

We provide care across the South of England. Find your local Team.

How is Home Care monitored?

Our branches are registered with the CQC, the independent regulator of health and adult social care in England. Their ratings reflect our commitment to quality assured care and gives you added confidence that our services meet the highest quality standards. In addition to this, we are proud to partner with Birdie Care. Birdie’s innovative care technology enables us to digitally log and monitor the support we provide. The Birdie Family App, with your consent, also allows full visibility of care at any time for you and your loved ones. It’s a great way of providing added reassurance that you’re receiving the highest quality care.

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