Recently used the Alina home care service for my dad when he came home from hospital. All the carers who visited dad were very good with him. They were all respectful of him and his home and his wishes. And were patient with him. When he needed an ambulance called one of the carers made sure he was ok and stayed longer to see that he was safe and with paramedics. The daily reports from each visit is a great way to be able to keep a check on the situation and how the visit went. You can check this on the online app, and see what time the visits are set for for the following week. The manager was always great to communicate with and answer any questions. I would highly recommend this care agency and would use again if needed. Thank you.

With my wife still in hospital, I came out of my stay to live alone (aged 93) with a left arm practically useless following a fracture. My daughter then arranged daily home care. What I had not expected was that 'care' in this instance meant care for the whole person - their whole situation, unique needs and particular problems. What I got was complete and cheerful understanding, reaching way beyond what I expected, addressing my particular problems far, far beyond the call of duty.. I cannot praise Alina Farnham , and thank them., enough for all that they have done to help me.

Alina home care have served my parents extremely well in a professional manner. Reliability is a top priority for me arranging care for my elderly parents. We have a local carer most days but the Alina team help to support us and maintain continuity of care. All of the carers are so pleasant and personable and keep Mum & Dad in good spirits to make it a happy house.

We found Alina to be an excellent home care provider where all the carers were friendly and helpful throughout the period of care. They were usually able to accommodate times that suited my parents as well.

We needed some home care for our Mum after she was diagnosed with dementia and our experience with Alina was excellent right from the start. They responded very quickly to our initial enquiry and assessed Mum needs carefully and well. The Alina carers were lovely with Mum and she formed some lovely bonds which was great to see. We were always kept well informed if Mum was not well or the carers were concerned and they were keen to offer additional help if needed. Unfortunately, Mum has now had to move to a care home but we cannot thank Alina enough for all the help they gave us.

From the initial home visit assessment by the Alina Manager to discuss home care needs for my wife everything was explained very clearly and I felt at ease straight away. When the home care started the carer arrived on the times arranged and carried out her work in a very professional way. A friendly person who my wife took a liking to immediately .It has been very difficult at times caring for my wife for 2 & half years who suffers with Vascular Dementia but now that Alina have taken on morning home care it has made so much difference to both our lives. A big thank you to Alina Maidstone

I've been using Alina Home Care for over the last 6 months I asked to not have to many different carers as I have a lot of personal care and Autism. The managers helped me to get a bespoke package of care to fit my needs and made me feel part of this as well, and helped explain things to me. I can't express how much my carers and the manager has helped me and how complex some of the obstacles have been but Alina has and still are to get me through all of them. I have full time care with Alina and couldn't be happier and would definitely recommend Alina, especially for any loved ones as they are extremely trustworthy and are on top of safeguarding and keeping you safe. Lastly I would just like to say the carers I have go above and beyond every time they come, they make me smile when I'm lonely, and help get me back to normal if I get into a state with my health.

Alina Home care Bromsgrove have been brilliant we started with them in February/March 25 with just a couple of visits a week to start with and this then developed into 4 times a day in line with mums needs, they accommodated visits around her needs with efficiency and dignity from the admin office down to the carers themselves and I must say the carers that have come in to help mum have been a credit to the company they have gone above and beyond in caring for mum and this has been very much appreciated. They have taken the time to have a chat whilst also caring to her needs. The app that they use also gives you the opportunity to see what is happening on that day, so you are always kept up to date. If you are looking for a care company, I would fully recommend Alina Home Care.

The home care provider has been most supportive during a month which was quite difficult for us.We have had help with all types of housework as well as assistance with personal care when needed and always encouragement to keep going through difficult days. Time keeping is excellent and the carer brings a positive attitude with every visit. This helps us so much to get through the day.

Right from the "get-go" my husband and I found your North Bristol team wonderful! We were both in our 80s and finding living in our flat with no help increasingly challenging (Parkinsons & Lymphodema). Through Bristol North we received professional help from upwards of 10 carers at varying times of day., Some were completely new to the profession but were admirably supervised by the manager and her colleague. We are now both resident in a Care Home but will always appreciate what Alina Home Care Provider did for us at a difficult juncture.

We are very pleased with Alina home care in Maldon. We now have a regular team to look after my father, they are all very professional and certainly make all of our life's much easier, not sure how we would manage without them. We have had a few minor problems, but they have been ironed out very quickly. Would definitely recommend Alina and already have.

Alina Home Care ladies looked after my mum for 3 1/2 years they are like family, until January 2025 when mum got ill and passed away. I just wanted to say a massive thank you to all at Aline in Banbury for taking such good care of mum. You are all amazing and do a brilliant job "don't change anything" mum loved all! she even told you. Very well done ladies for being the caring bunch you are.

Following a major operation in December, my daughter researched possible home care providers to assist me when discharged. Alina Homecare responded to her enquiry the same day and agreed to a very reasonably priced care package to operate from the following week. The carers have been first class - professional, efficient, kind and caring. They arrive on time, happily attend to my needs and carry out household tasks which I am not able for yet. They make very helpful suggestions regarding full rehabilitation for me to consider without pressure and offer full support. The management backup has been first class. As a professional myself, I recognise the excellence of the care assessment at the outset and the careful reviews subsequently undertaken to ensure that all my needs are covered. They are also very flexible about any changes to time and length of care input to suit my individual and changing needs which is first class. I highly recommend Alina Homecare - excellent in every way.

My parents have been receiving support from Alina Homecare since July 2024. The service they receive is excellent and we have not experienced any of the problems you often hear about with home care. The carers are reliable, professional and person-centred. The personal care is provided with kindness and dignity, respecting Mum's wishes and supporting her to undertake as much as she can independently. They also prepare several meals a week for my parents, which is a big help. The office staff are responsive and helpful and always try to accommodate our requests to adjust the care support. On several occasions, they have alerted me to specific concerns about my parents that I wouldn't otherwise be aware of. I do not live locally so the app is a great way for me to monitor how things are and it helps provide peace of mind. In summary, I am extremely grateful to everyone at Alina Homecare for the care they are providing to my parents - thank you all.

The office and care staff have been amazing with my mum. It's reassuring to know she's safe and being looked after. The live-in and domiciliary carers have been very attentive and have built a good rapport with my mum. The staff are also very knowledgeable in terms of care practices and procedures. The price is in line with private market rates.

I could not have been happier with the service Mum and Dad have received from the Alina Home Care Potters Bar team. The carers who visited did everything I asked for and more. They are very caring, respectful, and professional. I am pleased with how good they were at communicating with Mum and Dad and how interested they are in what they have to say. I would recommend them to anyone looking for carers who visit during the day to help with tasks that allow a loved one to remain in their own home.

Alina Home Care North Bristol are a really great team of care providers. Their communication is excellent and they demonstrate a genuinely person-centred approach. The office team were great when we needed help and with getting care organized at a really tricky time. They came to see us and talked us through everything and they were always on hand to answer queries by phone (at all hours). The carers were calm, kind, efficient, considerate and cheery. They looked after Mum (and the cats!) so well and they supported Mum to live in her own home for as long as she could. They made a huge difference to her quality of life, allowing her to be as autonomous as possible in the face of ever-encroaching Parkinson's Disease. Thank you all.

Our experience with Alina Home Care has been nothing but positive. The standard of care is high and all the carers providing support to my mum have been professional caring always polite and very respectful. They have helped us through difficulties and helped problem solve. The communication with the manager is excellent. Thank you all.

The staff are lovely and caring, which made the introduction of home care for my in-laws a lot easier than expected. My in-laws soon got used to the routine and now look forward to their visits, and enjoy the company.

I am writing regarding the home care service my relative is receiving from Alina. We are all impressed with the support from everyone involved at Alina. The assessment process was arranged very quickly, was very smooth, sensitive, professional and thorough. One member of staff in particular was just so reassuring. Carers (mainly two in particular) were identified for my sister-in-law that have built a fantastic relationship and are always very thoughtful and kind. She really values their care and support. Initially she was receiving 3 visits a week. Soon after this needed to be increased to every day and then twice a day. This was all managed so well by the team and the same care workers have remained involved. The consistency of both carers and the timing of visits has been fantastic.

I have found Alina Home Care so professional, caring and polite. I have had dealings with a number of care companies as I was a ward sister, district nurse and practice nurse but Alina Home Care is far superior in all aspects. I would have no hesitation in recommending them to anyone that needs care.

Finally decided I needed help with things around the home and with care, and I’m so glad I chose Allina; they have been brilliant when I’ve had to adjust timings due to work and other things. I’d recommend them to anyone needing home care services.

I contacted Alina when I came out of the hospital after surgery and needed more help than I anticipated. Other care companies would not take me on for a short contract. They came to see me the next day, discussed what I needed and agreed to put a package in place for a week, extendable if required, (which was). I was made aware of all charges up front, nothing was extra or added on when I wasn't looking. I received several calls to make sure everything was okay over the time I used them. I was lucky enough to be cared for by the most charming, lovely, thoughtful, kind and respectful young lady I could have wished for. I have been a domiciliary carer and have worked with some far-from-caring carers. Not so in this case. I suppose it all depends on the carer assigned to you, but in my case, I could not be more grateful for her help.

I cannot speak highly enough of the excellent care I have received from Alina Homecare over the past three months. The carers have invariably been conscientious, considerate, kind, friendly, caring and concerned for my welfare. They always make sure there is nothing further I need before they leave. I can thoroughly recommend them to anyone seeking home care.

I have been a client of Alina Home Care from September 2022 to October 2023, originally to get me up in the mornings but as my illness has progressed during the past year I now have them at night as well. I can honestly say they are exceptional. As I am now housebound, their carers have made life easier in every way they can. Help with personal care and more mundane things such as getting the washing machine and dishwasher loaded. One of their actions is to write their notes to a central office where each of the other carers can read and act upon when they next visit It helps them and me because I might forget sometimes As I have previously stated their care is exceptional and their regular training days keep the carers up to date. I would highly recommend them.

Alina Home Care Woodingdean was very accommodating when my mum came out of hospital and needed care to be started more or less straight away. The manager was amazing, she came to meet my mother and managed to get the care started the next week. All the carers who came to my mother were polite and did a good job! Wouldn’t hesitate to recommend Alina Home Care to any of my friends and family. Thanks again.

It had been a very difficult time deciding on the care needed at home for my husband after he was discharged from hospital. From the very first phone call with the Alina home care team, we were put at ease. A team member came and spoke to me at home to discuss what help we required, what time in the day was better for us, how many visits a day would be required etc, they listened and answered all my questions (I had a lot), at no time did I feel uncomfortable. All the carers are very polite and friendly and have been very understanding and kind to my husband (and also me), they always take time with him so he doesn’t feel rushed. We both are very happy with the care my husband receives from Alina care home and would definitely recommend them.

Alina Homecare Ipswich have provided care at home for my father for the past six months, four visits daily with two carers at each visit. From the start, the whole team have been amazing, efficient, kind, caring and professional. Nothing is too hard for them and they treat my father with dignity, kindness and respect and are happy to have a laugh with him which he loves. They are also very kind and supportive of my mother who has been exhausted in her caring role. Communication with the branch manager is easy and she is always available and happy to help and it works brilliantly as she also does care shifts for Dad so understands the situation clearly. We have used a number of other care agencies for Dad over the past year and in our opinion, Alina Homecare is by far the nicest, kindest and most professional team. I cannot recommend them highly enough.

Alina home care have been wonderful. I have felt in safe hands from the moment I first got in touch with them to find out about services they could help provide me with. They made the overwhelming feel less overwhelming. Now I receive weekly care visits. Everyone has been kind, caring and they make you feel supported as well as providing invaluable practical support. I can’t recommend them highly enough.

My husband is supported by Alina Home Care provider carers who shower and dress him in the morning. This professional help provides me as his wife with good and essential support undertaking tasks in a calm and caring manner. All the work is completed on time and during the process it is good to hear how the carers chat and make my husband feel at ease and valued and is well prepared for the day ahead. This service is inspiring and so essential for us to have in order that we as a couple can continue enjoying each others company without feeling too tired.

My mother (94), and another elderly lady (97) living with my mother, had been receiving increasing amounts of home care over the last 4+ years until recently when they both moved into residential care. From the very first conversation with Alina Homecare I was confident that their excellent reviews were justified. Staff were very caring yet professional, both to mother and myself. It was easy to contact and communicate with Alina Homecare and they made every effort to provide additional hours as needs increased. There were many tears all round when my mother needed additional care that could not be provided at home. I would thoroughly recommend Alina Homecare. Many thanks to everyone.

My three children agitate for my wife and I to go into care. They are entirely satisfied that Alina provides a good domiciliary alternative. So far there is little for the carers to do, but their presence is a comfort.

My parents had been reluctantly heading for a decision on some kind of home care, over a 6 month period and the manager and her team, have been exceptional in diplomatically supporting and adapting to that decision which rapidly developed into live-in care following a 5 week stay in hospital for my mother, following a fall, which triggered more advanced dementia. Now a month down the line, my parents love the team and I feel confident in putting my full trust in them. A kinder more thoughtful service of care, you couldn't ask for. A heartfelt thank you, from me.

Alina Homecare Lancing has been really efficient in managing the service for my elderly father, and the staff are extremely caring and professional. The field coordinator is very accessible, and it is easy to make changes. I would definitely recommend this company for home care.

At the end of 2020, my husband had a major stroke, it left him with aphasia which means complex communication difficulties, he was also my carer because I have Cerebral Palsy. It became very clear that we both would need care at home and Alina Homecare was on our doorstep, we are very lucky because the Brighton Branch are brilliant. They are very professional, and patient, and they always find time and salutation in overcoming any problems that might occur. They are centred around the client (service user). Alina has worked so hard in putting in place a package of care that meet our needs. My husband and I are so thankful to the team for all their hard work in getting us that right support. They really are very helpful and supportive in everything they do, in being an Alina client we do have peace of mind and I would recommend the service to family and friends. I can say that Alina, Brighton will move mountains to meet the needs of their clients, and the level of care and support.

My parents had a fall in August 2021 and were suddenly in need of care at home. The manager and her colleague visited to meet my parents and gather information about them and their health, and to explain in detail about the services they were able to offer. It was a period of considerable adjustment for my parents who had been living independently. From October, my father's health was deteriorating rapidly and carers were visiting four times a day. My father wanted to stay at home and, with the help and support of the carers, this was possible. The carers' detailed reports were very helpful; in addition, the manager would follow up on any issues of concern. The level of care changed according to my father's needs and, as he approached end of life, the manager and her team were excellent; they were considerate and understanding, and provided emotional support for the whole family. We are grateful that my mother continues to have a morning visit from the carers.

I have given the review for March 2022 just as an example, as all months with Alina Home Care have been very good. There have been no problems with timing or attendance. Our requests or concerns have always been addressed as best possible. All staff, both carers, and administrators have been available and responsive. They are easy to contact and supportive to both the client and family members.

Since early 2021, Alina has provided home care for our 79-year-old mum who has dementia. We were anxious initially with no prior experience but the service has been exceptional. The agency itself has been highly professional, alerting us to any concerns they have or queries relating to the care and wellbeing of our mum. Every member of staff we have dealt with has been really helpful and responsive, adding in visits or changing times even at short notice. Most importantly, the care and support the team has provided to our mum has been superb. She tells us about her 'lovely ladies' and, whilst she doesn't always remember their names, she describes the different personalities and how they have helped her - talking about flowers and nature on a walk, having a good chat and a laugh or cooking her a particularly nice dinner. We are so grateful for the quality of care we have from Alina and couldn't recommend them highly enough. They have given us complete peace of mind.

Alina carers have offered my father regular morning and evening care and 3-hour sessions of domiciliary care. They are on the whole reliable, caring, prompt and attentive. They've got to know my father and have established a good relationship with him, about 4 carers a week visit. They follow my father's care plan and routine well. There have only been a few problems with staff sickness and absence over the last 14 months. Overall my parents are happy with the care they receive, which has gradually increased in response to their needs over the last year.

My dad was 97 when Alina Homecare Andover first came to provide 24 hour in-home care. They were a revelation in compassionate and empathetic assistance as he quickly declined into dementia. In his final days, doing those personal jobs that needed doing whilst the shell that had been my dad declined they excelled and, when he died, holding my dad's hand in those last moments was just everything I could have hoped for being 125 miles distant. Simply put, just highly recommended.

From my initial contact by phone with Alina Homecare Stevenage enquiring about home care for myself, I have found all members of staff to be caring, courteous, and considerate. My care calls are always prompt and every care is given to ensure my comfort and well-being. Excellent Alina Care.

Found all staff to be helpful, proficient, reliable, and polite. Nothing was too much trouble. The home care providers were punctual, cheerful, and proactive. The administration team provided a first-class flow of information regarding my weekly schedule and answered all my enquiries promptly.

Over the last few weeks, Alina have started to provide regular home care visits to my elderly Aunt who can be most difficult to please and admit that help is required from time to time. I have been most pleased with the kind and sensitive approach provided by all members of staff at Alina and the flexible arrangements in place. The reporting and regular contact via the app is second to none.

Our relatively independent 93 year old mother suffered a catastrophic fall back in April 2020, rendering her completely dependent upon others to meet her most basic needs. In possession of her mental faculties, Mum (and we) had to come to terms with her being hoisted, which was a massive adjustment to make both physical and emotional. My sister and I can confirm that the high dependency package of care provided by Alina is second to none, having witnessed their kindness, respect and compassion first hand. New to the concept of home care, the day we managed to transfer our mother's care to Alina was a day for celebration. Everyone we spoke to prior echoed the same comment 'Your mum will be in safe hands with Alina.' Carers are clearly highly experienced, confident and efficient, yet our mother confirms she never feels rushed, which is reassuring. Both carers and office colleagues are friendly and willing to listen and react to any questions we may have. We are 100% happy with Alina of Bromsgrove.

My neighbour in Burpham has been receiving home care visits for over a year. Until recently she seemed to have an ever-changing rota of carers. She has dementia and I noticed this just confused her as she didn't have a chance to get to know any of them. The majority of them seemed to just want to be in and out as quickly as possible. Fortunately, she now seems to have a regular carer who I cannot praise highly enough. She is kind, caring and goes over and above to make sure my neighbour has eaten and is comfortable. Please, please keep this person as her main carer.

My elderly mother has been receiving care from Alina Homecare for the past month or so, and I have been so impressed by the service provided. The Carers are all lovely - very caring and professional. They give time and care and a listening ear, and although inevitably there is a time pressure, they never give the impression of having to hurry the client. They have taken the time to really get to know her as a person and not just as someone who needs care. I have really appreciated the continuity of care with just having three or four main carers rather than a different person each day. They all show patience and understanding of my mother’s needs. I would have no hesitation whatsoever in recommending Alina Home Care.

All the carers have been very friendly and helpful over the last 18 months. Their concern when my husband passed away in February was helpful and comforting. I would recommend Alina Home Care to anyone that should ask. I would like to thank them all for their help and understanding.

I arranged increased care visits for my mother (90) after she had had a few falls at home. An independent intelligent person who definitely wants to stay at home, my mother now has care visits throughout the day, the majority from Alina. I've met several of the carers, who are helpful and friendly and treat my mother in a friendly, engaging way which she appreciates — and needs. It is company as well as care when they are there. The head office has attended promptly to any queries or requests/suggestions about care. They are reactive and responsive. During the ongoing pandemic, for months carers were the only visitors my mother got, which made their role crucial to both her physical and mental well-being. During a recent fall an Alina carer stayed with my mother until the paramedic arrived, facilitated by the head office which swapped visits around. Proper, responsive care. Domiciliary carers need parity with care-home carers in terms of Government Covid support and testing.

After suffering from a stroke in February 2020, my mum returned home to receive full care, 4 double visits per day. Having been disabled all her life yet very independent the thought of 'strangers' coming into the home for Mum and my family was a lot to comprehend. From the first moment the girls stepped foot into the house, they were completely empathetic and compassionate. Mum has built up a fantastic relationship with the girls and looks forward to their visits every day. The level of care and compassion that each of the carers show towards Mum and my dad each and every day is truly commendable. Only a few weeks after Mum returned home, the UK declared its lockdown, we were unable to visit and support Mum and Dad in the ways we normally would. Knowing Alina Homecare were going in daily was a huge comfort to us, knowing that Mum's personal care and hygiene would be their top priority and given that she was confined to her bedroom and no-one else could visit they keep her (and my dad!!) sane!! THANK YOU FROM US ALL. All the carers are fantastic, but I would especially like to shout out to the two who do Mum's morning calls. I cannot thank these girls enough for the hardwork and care they put into their job. Myself & my sisters cannot thank you enough. I would also like to highlight how great the back office staff are. From the moment we were referred to Alina, a member of staff came out to meet my mum in hospital. He was compassionate and helped us to fully understand what home care entailed, and was really professional. The office staff have also been especially helpful. Over the phone during all hours of the day they have supported us with any queries we've had and have come out to do several home visits, ensuring that they had met with my mum making us feel confident they had that personal touch. During the worldwide pandemic we are all faced with - they have not once let us down! THANK YOU!!

Just a few words - but a very big thank you to all at Alina for helping. My friend has not had any care at home before - so, was very nervous about the whole idea, but from the very start he was put at his ease. First with a visit from the assessor, obviously used to putting people with Dementia at ease, she explained the whole procedure with great care and just the right amount of detail so he easily understood what would happen, she kindly reassured him and treated him and his questions so respectfully. Then the lovely ladies who have helped with the shower etc I wish I could name each one, but computer says no! Each one so prompt, polite and extremely professional - but with a lovely smile, a friendly way with them, a joke or two as they go about their work, they have left the bed made, the bathroom clean and clear and my friend in a very much better, happier frame of mind (never mind as fresh as a daisy) than when they arrive. Your staff are a credit to you and your thorough training.

Alina Homecare have looked after my mother for around 5 years now and I can honestly say during that period they have gone out of their way to help mum and provide kind and considerate care at home. Also going out of their way when mum started to wander, looking for her and even taking her home and even into their office for a cup of tea. Mum began to get very confused and would constantly phone Alina - out of hours too, but they were never bothered and said to me 'don't worry, we are happy to speak to her, at least we know she is at home and safe'.

Alina Homecare in Hemel Hempstead have been caring for my mother-in-law since December 2018 starting with just a few visits a week, however, her condition has deteriorated rapidly and she now has several visits each day. The carers have all been brilliant and there are one or two of her regular carers who are absolutely outstanding! I find the management at Alina very good, readily available on the phone or in person, easy to talk to and open to consider whatever we feel would be best for Mum. Alina have been able to change/increase her care package remarkably quickly which has made things run smoothly for us and knowing that the carers are there so often has taken a lot of pressure off the family. Yes, there may be the occasional change to staff or timing that upsets Mum but they are always ready to listen and try to solve any problems. I would highly recommend the Hemel Hempstead branch of Alina Homecare to anyone needing home care for themselves or their loved ones in this area.