I have been a service user of Alina Homecare in my hometown ever since my homecoming from stroke rehab and have at all times found their service wholly professional, reliable and truly excellent. I wanted a holiday with my family and my son together with his son and as a result, stayed again many years later at a very well-known holiday destination. Trowbridge branch stepped up to the plate and provided my care and were just ideal and perfect. What has always been a really good feature of Alina coming to my home in is that they are excellent in blending in with my longstanding and longsuffering wife and family a feature that was entirely true also of Alina Trowbridge. Alina Brighton provides me with a weekly rota and invariably lists their excellent carers as professional carers, a term that definitely applies to the Trowbridge branch too. In short bravo to Brighton and Trowbridge branches!

My dad sadly had a stroke and despite rehab, it left him unable to walk or stand. The family home was adapted but he needed 2 carers four times a day to wash and change him and Alina took on that role. They made it so easy to arrange and were friendly, professional and organised, especially the manager and another member of staff in particular. The care dad received from all of his carers was amazing. Their kindness and empathy not only for dad but also for mum was wonderful. They were always helpful and attentive to dad's needs and wishes and it took away a lot of the stress and worry for mum and my family knowing dad was being so well cared for. We later had to apply for council funding which was a nightmare and the manager stepped in and sorted it for us. They pretty much became part of our family for 18 months until sadly dad passed away in November. A massive and heartfelt thank you to you all.

At the end of 2020, my husband had a major stroke, it left him with aphasia which means complex communication difficulties, he was also my carer because I have Cerebral Palsy. It became very clear that we both would need care at home and Alina Homecare was on our doorstep, we are very lucky because the Brighton Branch are brilliant. They are very professional, and patient, and they always find time and salutation in overcoming any problems that might occur. They are centred around the client (service user). Alina has worked so hard in putting in place a package of care that meet our needs. My husband and I are so thankful to the team for all their hard work in getting us that right support. They really are very helpful and supportive in everything they do, in being an Alina client we do have peace of mind and I would recommend the service to family and friends. I can say that Alina, Brighton will move mountains to meet the needs of their clients, and the level of care and support.

I have used Alina Homecare ever since my homecoming from stroke rehab and in my time I have been a large employer so I am only too aware of issues such as recruitment, training and legislation compliance. It is against that background that I state they are truly excellent and a great service provider. I am prompted to write this review because my son got married on Saturday and so staff had the task to ready me for this special celebration that involved a lot of attention to detail and the watchwords of - patience, enthusiasm, professionalism and going the extra mile, all came into play and in spades to boot. Bravo!

Mum had been getting care once a week for three years from Alina Homecare. She had a stroke and was in hospital for several weeks. I live in Australia and came over for 2 and a half weeks to facilitate her discharge home. All she wanted was to get back home to her cats. One of the members of staff was my point of contact and she was really lovely. She was very helpful and went out of her way to ensure a live-in carer was available as soon as possible. She went and met Mum and the carer on the day she went home to make sure all went smoothly. She continues to keep me updated with any changes which I really appreciate. Being so far away is very stressful when your loved one is sick. It is reassuring to trust the people looking after Mum are genuinely caring and have her best interests at heart. Mum is so happy to be home and the carer is lovely too.

My father has in the last two months started receiving care from Alina after suffering a life-changing stroke and a dementia diagnosis. From the moment we were put through to Alina the service has been exemplary, the manager and the other workers in the office were very quick to come out and evaluate Dad to see what he requires. The care plan and recommendations of what care he should receive have been perfect, they have taken the time to carefully consider what is best for my dad. The carers that have been to my Dad have all been brilliant with him they have been very patient, shown empathy, and are always on time. My dad values his walk with the carers and the conversations that cheer him up. My personal thanks go to the branch manager and her team who have gone above and beyond the line of duty to ensure my father has had something to eat when he had run out of money after a change in circumstances. This act of generosity was very much appreciated and will not be forgotten.

My dad suffered several strokes around 4 or 5 years ago and we have used Alina Homecare ever since. All the staff at Alina are punctual, caring, friendly and our whole family get on very well with all of the carers. Alina has never made my dad feel embarrassed and always treated him with respect and dignity. They are always happy to help with whatever is needed and are very supportive. My father can be a difficult character and all of the staff cheer him up and never fail to make him smile when they see him every evening. If you are looking for trusting, committed, friendly and reliable carers I would highly recommend Alina Homecare.

My husband suffered a huge stroke 7-years ago. Finding reliable care seemed impossible in the early years, but then I found Alina and haven’t looked back. All Alina carers have been so kind and helpful. They have made a huge difference to our lives. They are always professional, reliable and respectful. My husband feels safe and reassured. He looks forward to seeing them every day not only for the expert care but for the chat and laughter. I’ve recommended Alina to several friends, and we’re all delighted with them.

I would like to thank all at Alina for the care and support you give to my mum since she had her stroke in the spring of this year. The Carers at Alina are very reliable and are always willing to do all that they can to make my mum as comfortable as possible. The office is always helpful especially when I have to tweak the times of calls due to appointments that arise. I would highly recommend them. Thank you Alina.

My mum, who has severe mixed dementia is post-stroke and very unsteady on her feet, lives with my husband and I. Due to a back problem myself, I needed assistance with showering Mum and also wanted to give Mum the opportunity to have a chat with other people, which she thoroughly enjoys. Of course, this has not been possible during lock-down (she's been shielding since February) which has had a knock-on effect to her dementia which appears to have deteriorated. The Alina Team have been wonderful, so helpful, kind and accommodating to Mum's needs. Mum still likes to be in control and the carer comes around twice a week and helps Mum to shower and wash her hair wash. She helps Mum get dressed and after, sits and has a chat and a cup of tea and they have struck up a lovely friendship. Just this hour or so gives me respite and gives Mum a chance to have a good old natter. The carer put Mum's mind at rest from the first visit and is so thoughtful. Nothing is too much trouble for her.

After suffering from a stroke in February 2020, my mum returned home to receive full care, 4 double visits per day. Having been disabled all her life yet very independent the thought of 'strangers' coming into the home for Mum and my family was a lot to comprehend. From the first moment the girls stepped foot into the house, they were completely empathetic and compassionate. Mum has built up a fantastic relationship with the girls and looks forward to their visits every day. The level of care and compassion that each of the carers show towards Mum and my dad each and every day is truly commendable. Only a few weeks after Mum returned home, the UK declared its lockdown, we were unable to visit and support Mum and Dad in the ways we normally would. Knowing Alina Homecare were going in daily was a huge comfort to us, knowing that Mum's personal care and hygiene would be their top priority and given that she was confined to her bedroom and no-one else could visit they keep her (and my dad!!) sane!! THANK YOU FROM US ALL. All the carers are fantastic, but I would especially like to shout out to the two who do Mum's morning calls. I cannot thank these girls enough for the hardwork and care they put into their job. Myself & my sisters cannot thank you enough. I would also like to highlight how great the back office staff are. From the moment we were referred to Alina, a member of staff came out to meet my mum in hospital. He was compassionate and helped us to fully understand what home care entailed, and was really professional. The office staff have also been especially helpful. Over the phone during all hours of the day they have supported us with any queries we've had and have come out to do several home visits, ensuring that they had met with my mum making us feel confident they had that personal touch. During the worldwide pandemic we are all faced with - they have not once let us down! THANK YOU!!