Specialist support

Outreach Support

For everyone providing learning disability care for a child or loved one, getting a break, even for a short while, is vital. Our outreach support is recognised by local authorities and financial assistance is offered to help with the costs involved.

Over the years, we have supported many families in this position. We can provide shorter periods of support – from a few hours a week to enable Mum to go shopping, to have a day trip with the individual to allow the family a little “down-time”. We also offer weekly day breaks and longer time periods including taking individuals on short breaks enabling the family to take a break themselves and by taking over the support in the family home when longer holidays are requested.

In all cases we work closely with the family to record a comprehensive plan of support, taking account of routines and specific needs, and in many situations, this becomes a plan that is used to provide a more regular pattern of respite support, spread across the months and year.

Why so many families trust us...

1

Personalised Care

Everyone's needs are different that's why we provide personalised care unique to each individual. Our high quality home care is flexible when circumstances change and always delivered with compassion, dignity and respect.

2

Quality Assured

We understand that home care is a big decision, so we have strict performance guidelines and are regulated by the Care Quality Commission giving you confidence that our care and support is quality assured.

3

Excellent Training

Our care and support teams are carefully selected and receive excellent training through our exclusive Alina Homecare Academy. We do not use agency or freelance staff to protect our quality reputation.

My Diary

Supporting a person with a learning disability and other complex needs can often mean support is delivered by a number of support workers, family members and involved professionals.

We wanted to address the essential requirements of our the people who use our services, staff, families, involved professionals and commissioners, all whilst maintaining transparency about the services delivered, provide access to our quality assurance monitoring and measure outcomes. We wanted to be able to demonstrate that we provide a consistent, reliable approach.

We completely meet these requirements through the development and use of our own innovative software, My Diary.

My Diary is designed for service users, with a colourful interface, intuitive “drag and drop” icons, and a host of sophisticated features that allow us as a support provider, to record and report on every aspect of our service delivery.

My Diary delivers real results, in real-time, for a wide range of people who use our services. Our support workers are trained to use the system with individuals, which provides valuable feedback to ourselves, service users, and al those involved in their lives subject to confidentiality and access agreements with the individual, as their preferences are paramount. We will ensure My Diary enhances the support of their goals and does not inhibit their independence.

My Diary is an exciting interactive assistive technology. To see a demonstration please contact us.

Find your nearest team

Wherever you find Alina Homecare, there’s an open door with an understanding, caring and helpful team behind it.