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Physical disabilities and epilepsy are both lifelong conditions and many people are able to live active and fulfilling lives.
We understand that physical disabilities and complex health needs can cause a wide range of challenges for people, which can be physical and emotional and have can have a significant impact on the person’s ability to do what others see as everyday tasks, form friendships and be part of their community.
We work closely with the person, their family, and healthcare professionals so that our support can be seamlessly matched to the positive routines in place.
Our trained staff are passionate and experienced in supporting people with complex needs. Their specialist training ensures staff have the knowledge and skills to meet people’s needs and include:
Continuous reviews are carried out to identify whether our service meets the needs of the person we support. Identifying changes in health and needs and acting quickly to ensure those involved are communicated with, advocating for the person to get the right equipment to support their independence and upskilling our staff through additional training to support the needs of clients e.g. peg feeding, epilepsy and rescue medication, oxygen therapy, to name a few enables people we support to remain at home without the need for admission to nursing care.
We see each person’s ability, not their disability, supporting people to break down the barriers, overcome their challenges, and enable individuals to live healthy and valued lives as part of their community.
Our teams have extensive experience of working directly with people who have learning disabilities and complex needs.
We believe in supporting the whole person, not their conditions so these do not stand in their way.
Our support for people with autism enables them to better understand the world around them.
Our specialist teams provide support to children and adults with a range of complex health care needs.
We enable people to live independently in suitable accommodation for their needs.
We here when individuals need support at home and family members need a break for short periods of time or longer.
Our aim is to provide comprehensive support in the transition from children to adult services.
Our well planned robust support services enable more people to live safely in their community.
Supporting a person with a learning disability and other complex needs can often mean support is delivered by a number of Support Workers, family members and involved professionals.
We wanted to address the essential requirements of the people who use our disability support services, staff, families, involved professionals and commissioners, all whilst maintaining transparency about the services delivered, provide access to our quality assurance monitoring and measure outcomes. We wanted to be able to demonstrate that we provide a consistent, reliable approach hence why we developed our own innovative software, My Diary.
My Diary is designed for service users, with a colourful interface, intuitive “drag and drop” icons, and a host of sophisticated features that allow us to record and report on every aspect of our service delivery.
My Diary delivers real results, in real-time, for a wide range of people who use our disability support services. Our Support Workers are trained to use the system with individuals, which provides valuable feedback to us, to users and all those involved in their lives subject to confidentiality and access agreements with the individual, as their preferences are paramount. We will ensure My Diary enhances the support of their goals and does not inhibit their independence.
My Diary is an exciting interactive assistive technology. To learn more please contact us.
Good to hear that clients & staff are making the best of things. Please pass on my thanks to your teams for their dedication.
Head of Strategic Commissioning Disabilities, Bournemouth, Christchurch & Poole
Everyone’s needs are different so our care is personalised and unique to each person. Our high quality home care is flexible when circumstances change and always delivered with compassion, dignity and respect.
Choosing support is a big decision, so we have strict performance guidelines and are regulated by the Care Quality Commission to give confidence that our services are quality assured.
Our care and support teams are carefully selected and receive excellent training through our exclusive Alina Homecare Academy. We don’t use agency or freelance staff to protect our quality reputation.