Supporting a person with a learning disability and other complex needs can often mean support is delivered by a number of support workers, family members and involved professionals.
We wanted to address the essential requirements of our the people who use our services, staff, families, involved professionals and commissioners, all whilst maintaining transparency about the services delivered, provide access to our quality assurance monitoring and measure outcomes. We wanted to be able to demonstrate that we provide a consistent, reliable approach.
We completely meet these requirements through the development and use of our own innovative software, My Diary.
My Diary is designed for service users, with a colourful interface, intuitive “drag and drop” icons, and a host of sophisticated features that allow us as a support provider, to record and report on every aspect of our service delivery.
My Diary delivers real results, in real-time, for a wide range of people who use our services. Our support workers are trained to use the system with individuals, which provides valuable feedback to ourselves, service users, and al those involved in their lives subject to confidentiality and access agreements with the individual, as their preferences are paramount. We will ensure My Diary enhances the support of their goals and does not inhibit their independence.
My Diary is an exciting interactive assistive technology. To see a demonstration please contact us.