Home Care in Brighton

Home care in Brighton

Meet Donna, our manager

Hi, I’m incredibly proud of our team for their dedication, compassion and professionalism at all times.

We cover: Brighton, Peacehaven, Rottingdean, Saltdean, Telscombe Cliffs, Whitehawk & Woodingdean.

Alina Homecare can help with:

  • Getting ready for the day
  • Bathing & showering
  • Medication assistance
  • Shopping & food preparation
  • Enjoying social events
  • Companionship
  • Cleaning your home
  • Getting ready for bed

We were shocked and disappointed that Alina Homecare Brighton has lost its well-deserved ‘Outstanding’ rating during a recent CQC inspection. We do not recognise the concerns that the inspector has raised with regards to technical procedural matters, some of which contradict advice received from CQC’s own technical helpline. Having exhausted CQC’s factual challenge process, we have now lodged a formal complaint with the Senior Leadership Team of the Care Quality Commission.

We wholeheartedly support our manager, Donna Stinton and the wonderful team she leads, and are dismayed that CQC felt it appropriate to downgrade our rating to ‘Good’ overall despite the report containing only excellent feedback about customers’ safety, welfare and satisfaction with our service.   We encourage you to read the report as the content clearly describes an outstanding care team led by an outstanding manager. 

We have no option but to publish this CQC report on our website but we remain steadfastly committed to our view that the inspector did not carry out an effective audit, was misguided in her application of CQC’s own inspection criteria and had a lack of understanding of a community-based care setting.

We would like to thank our customers for their continued custom and can reassure them that the outstanding service provided by Alina Homecare will continue under Donna’s leadership.

I’ve nothing but praise for Alina Homecare. All the carers have been loving & diligent & the office staff have been exemplary, efficient & kind.

Family Member, Brighton

Let us help:

01273 390748

Contact us today about home care in Brighton