We cover: Baldock, Cadwell, Charlton, Great Wymondley, Hitchin, Ickleford, Letchworth, Norton, Pirton & Saint Ippollitts.
We want you to be fully confident in Alina Homecare.
That’s why we use technology to enhance our service. Our carers are fully trained to record all necessary information about their visit as it happens onto a mobile device without compromising on the quality of one-to-one care delivered.
Our carers record:
• the time they arrive and leave
• if you’ve had something to eat and drink
• if you’ve taken any medication
• if you’ve gone to any appointments
• how you’re feeling
• information to ensure you’re receiving the care and support you need
This new technology is our commitment to improving the quality of care and making life easier for our care teams so that they can spend more time helping you.
In a COVID world, it also plays a vital role in supporting infection control measures as carers don’t use clients phones to log in and office staff don’t have to visit to collect paperwork.
We’re proud to have partnered with Birdie Care, an innovative care technology that enables us to digitally log, track and monitor the support we provide.
The Birdie Family App allows family members to have full visibility at any time of how our care is being delivered. Safeguards are in place to protect data and prevent unauthorised access.
They went the extra mile with mum's personal care and it was difficult. Please make sure everyone is thanked.
I can't thank you enough for what you do for me nothing is ever to much trouble, I struck gold when I joined Alina & had you two girls look after me. Once again thank you
I'm very happy with Alina Homecare because I'm getting the help I need. All the staff that visit me are very kind and support my needs.
I would like to say thank you for all of the carers. They went the extra mile with mum's personal care and it was difficult. Please make sure everyone is thanked
